LCD display time is always wrong. It should sync with internet time. Is using NTP too much?

  • 3
  • Question
  • Updated 6 days ago
After setting the time on the LCD display, all is good for a couple of weeks.  Then the time noticeably starts to drift.  After a few weeks, the time is almost 20 minutes off.  Can this clock not be updated via NTP?
Photo of Ted Keys

Ted Keys

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 3
Photo of MyQ Community Manager

MyQ Community Manager

  • 2294 Posts
  • 145 Reply Likes
Ted, looking into this for you. Lauren
Photo of MyQ Community Manager

MyQ Community Manager

  • 2294 Posts
  • 145 Reply Likes
Ted, it appears you have a faulty wall switch. A customer service agent will send you an email shortly so the device can be replaced under warranty. Let me know how else I can help, Lauren
Photo of Andy Mrstik

Andy Mrstik

  • 1 Post
  • 0 Reply Likes
Lauren,  I am having the exact same problem that Ted describes with 2 of my 3 garage door openers.  I emailed customer service but never received a response.  Please advise me how I should proceed to get this fixed.  Thanks,

Andy