Just received THIS email RE: Google/IFTTT (19 SEP 2017) ... LOL

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MyQ Community Member,


 

Thank you for your ongoing support and for being a valued customer. We’re happy to give you a first look at today’s announcement that Google Home and IFTTT support are now available as integrated services. The combination of MyQ with Google Home and the IFTTT platform will deliver you advanced time-saving and convenience benefits by automating other smart devices and software platforms.

 

Each service is available for $1 per month or $10 for a year-long agreement. A free 30-day trial access to Google and IFTTT functionality is available to new subscribers. We hope you’ll give these useful, reliable, convenient services a try. Learn more about these new services below.

 

Thank you,

The MyQ Team

 

LiftMaster and Chamberlain Integrate with the Google Assistant and IFTTT

MyQ Technology Taps into the Smarts of the Google Assistant with “Ok Google”

 

Oak Brook, Ill. (September 19, 2017) Chamberlain and LiftMaster, innovators in garage door opener and home access technologies, announce IFTTT integration and compatibility with the Google Assistant on smart devices like Google Home, iPhones, and eligible Android Devices. The new integrations deliver new levels of flexibility, convenience, and enhanced control of the garage door opener to users. The combination of MyQ, which provides consumers essential home access information and smartphone control of their garage door with the Google Home and the IFTTT platform, will deliver advanced time-saving and convenience benefits to MyQ users by automating other smart devices and software platforms.

 

After linking their MyQ® account to the Google Assistant on devices like Google Home, users can ask MyQ to check the status of their garage door opener or close it hands free. Making Chamberlain and LiftMaster’s smart home technology more accessible and convenient than ever, phrases used with the Google Assistant include:

 

  1. “Ok Google, tell MyQ to close the garage door.”
  2. “Ok Google, ask MyQ if the garage door is open.”
  3. “Ok Google, ask MyQ if the garage door is closed.”

 

IFTTT integration provides a pathway for a host of automation Applets. The combination of MyQ, which provides consumers essential home access information and smartphone control of their garage door with the IFTTT platform, will deliver advanced time-saving and convenience benefits to MyQ users by automating other smart devices and software platforms. Examples of IFTTT Applets available for MyQ-enabled products include:

 

  • Close garage door when homeowner leaves the house; MyQ device owners can program their garage door to automatically close if a specific condition is met, such as when they leave an assigned geo-fenced area around their home.
  • Confirm garage door is closed at a predetermined time each night.
  • Turn down thermostat when homeowner leaves house.
  • Turn on lights and activate thermostat when homeowner returns home.

 

Both LiftMaster and Chamberlain continue to lead the industry in establishing strategic relationships with category innovators including Apple, Nest, Xfinity Home, and now the Google Assistant and IFTTT. Chamberlain and LiftMaster Google Assistant and IFTTT integration services will each be available for $1 per month or $10 for a year-long agreement. A free 30-day trial access to Google and IFTTT functionality will be available to new subscribers.

 

“Google Home and IFTTT support are important steps in delivering the depth and breadth of functionality smart-home users seek,” said Cory Sorice, Vice President and General Manager of Emerging Business at Chamberlain Group. “We look forward to continuing to expand and innovate with tech leaders, and make the connected home a reality for every household.”

 

About MyQ Technology from LiftMaster and Chamberlain
MyQ technology connects consumers to essential home functions in the most convenient, popular and practical manner available: a smartphone. MyQ technology is integrated into most Chamberlain and LiftMaster garage door openers, and is also available in MyQ Garage, a retrofit device and universal solution for adding smartphone control to garage door openers. Consumers can easily install MyQ Garage to upgrade most brands of garage door built since 1994. MyQ Garage installs in minutes without any rewiring, and is available at Amazon, Apple Stores, Best Buy, The Home Depot, Verizon and other retailers for $129.99.

 

About Google Home
Google Home is powered by the Google Assistant. Ask it questions. Tell it to do things. It’s your own Google, always ready to help. And when you ask for help, it can distinguish your voice from others in your home for a more personalized experience. Just start by saying, “Ok Google” to get answers from Google, enjoy music, manage your everyday tasks, and easily control your smart home.

 

About IFTTT
IFTTT empowers people to do more with the services they love. We work with over 540 apps, services, and devices including Facebook, Twitter, Philips Hue, Dropbox, Google, Nest, Fitbit, BMW, and Slack, with Applets. Applets bring these services together to create new experiences of all types, from automating simple tasks to transforming how someone interacts with and controls their home. We believe creative control of the services we use should be intuitive and accessible to everyone.

 

About Chamberlain Group
Chamberlain Group (CGI), the corporate parent company to LiftMaster, Chamberlain, Merlin and Grifco, is a global leader in access solutions and products. They design and engineer residential garage door openers, commercial door operators and gate entry systems. CGI’s innovative MyQ technology empowers users to control or monitor these products through smartphone access. They are also the parent company to Controlled Products Systems Group, the largest wholesale distributor of perimeter access control equipment in the U.S.

 

 
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BBIE

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  • like they think I'm an idiot.

Posted 2 years ago

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BBIE

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No, Chamberlain, I'm not paying for Google Home or IFTTT integration.  As Mr. Hand would ask, "Are you on DOPE?"
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tk

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This is the first company (I know of) to charge for smart home integration.
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Tristan

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I cannot wait to sit back and watch this whole program crash and burn. I will take pride in tweeting "I told you so" to JoAnne Sohovich.
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Matthew Derp

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Dude. Get a life. So what?! They want to charge us $10 a year to connect with IFTTT and Google. You probably spend that same amount on a meal at McDonalds in one night and that doesn't make your life any better. Connecting your shit with IFTTT does. If you can afford all this cool technology which you've said is so important, then $10 shouldn't be a big deal. There are bigger problems in the world like people starving or dealing with wars. Do I wish this was free?...sure. But again, who the F cares? For what I get, i'll pay the money and go to something productive with my life.  

Louis CK really gets it right. 

(Edited)
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Tristan

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But again, who the F cares?

Apparently all the people on this site, that's who. This issue is bigger than just Chamberlain charging $10 for access. This issue is that other companies will see this and think they can follow suit. Eventually it'll cost you money to use any service through IFTTT. $10 for your garage door, another $5 for your lights, maybe $20 for your thermostat, $15 for espn alerts. At what point is it no longer worth it? When does it become too expensive for the tiny bit of ease this adds to your daily life?

If we don't stand up against Chamberlain now, pretty soon we'll be drowning in subscriptions for things we took for granted. We've already bought the hardware, and the internet connection. Why are we expected to pay more?
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ccoulson

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Matthew-  

A lot of us on this board have many home automation/IoT components in our homes and some of us are actually in the IoT industry.  Charging for these integrations goes completely against the grain of the IoT industry.  Do I care about $1/mo?  No.  But what if the 50+ IoT devices I use also start charging?

There is also the issue of misrepresentation and massive delays.  I have had my MyQ for over 4 years awaiting a variety of long-promised integrations.  Now they trickle out - for a fee. 

Please review some of the threads on this board.  There are a lot of longtime MyQ/Chamberlain/Liftmaster customers here that are very disappointed by this business decision.
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Matthew Derp

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Question for you - Should all developers or say anyone who works in the IoT industry work for free? 

You wouldn't expect to get say Microsoft Excel for free would you? You already bought a computer.

What about your cable service? You already paid for your TV.

Hell, I pay for $1 extra storage fee on my iPhone even though I just bought one for $700...
(Edited)
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Matthew Derp

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It's basic capitalism dude. 
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BBIE

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Tristan said, "We've already bought the hardware, and the internet connection. Why are we expected to pay more?"

Do you think everything besides your hardware and your Interwebz connection is FREE and costs nobody, nothing?
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BBIE

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Tristan said, "Apparently all the people on this site, that's who."

Yea, all ... what ... six or seven of you?
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ccoulson

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Methinks I got suckered into a dialog with a shill.  #disengage
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Matthew Derp

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Methinks I got stuck in a dialog with a cheapskate. #sadbuttrue
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Tenkely

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Looks like Chamberlain has deployed some shills to the boards... Sad. Anyone defending a subscription model for this is an idiot. No one thinks dev should work for free. We WOULD GLADLY pay more up front. The subscription model is very bad for the industry. 
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Matthew Derp

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So what you are saying is that you don't care about the fact you have to pay. You just want the costs buried?

Everyone compares prices on the internet. They always want the cheapest product. I doubt you or anyone else would pay for a garage door opener with IFTTT that's $150 more their competitor that doesn't have it. The more special a product gets the more expensive it is. I'd rather pay for something that has the bare bone basics and then only pay for what I want instead of paying some crazy price hike for something I'll never use. 
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Tristan

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So what you're saying is, you drive a base model Kia.
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BBIE

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Tenkely - So if we don't agree with you, we're an idiot. In my opinion, if you have that kind of an attitude, you're a fucking moron. I bet you're a proud member of ANTIFA, too.
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Tristan

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Hey man, didn't we already talk once about unnecessarily dragging politics I to a discussion about garage door openers?
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BBIE

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If it's okay for you and your friends to sit around and tell Chamberlain to shove their garage door opener up their ass and to call people idiots, then I'll post whatever the hell I want to, politics or otherwise. If you don't like it, leave.
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Tristan

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Whoa man, I've been nothing but civil with you. Tenkely is on our side, too. He's just as pissed about this subscription crap as the rest of us. He was calling Matthew derp and idiot for arguing that any of this was a good idea.

Calm down, take a breath.
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Kenny Achter

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We all already paid more for the integration. I spent $60 on a MyQ gateway just to be able to connect my opener to my home wifi. I did this because I wanted the IFTTT and Google Assistant integration that Chamberlain has been promising for a long time. They never once mentioned that they would charge an additional monthly fee to use this device. It has one purpose and is effectively useless to me unless I subscribe. It's not that we're cheap. We're upset because we already paid to use these services and now we're being asked to pay more.
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Kenny Achter

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We all already paid more for the integration. I spent $60 on a MyQ gateway just to be able to connect my opener to my home wifi. I did this because I wanted the IFTTT and Google Assistant integration that Chamberlain has been promising for a long time. They never once mentioned that they would charge an additional monthly fee to use this device. It has one purpose and is effectively useless to me unless I subscribe. It's not that we're cheap. We're upset because we already paid to use these services and now we're being asked to pay more.
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Tenkely

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BBIE Whoa man... What's with the hate? I agreed the subscription model was a shitty idea.
(Edited)
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BBIE

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Tristan, I wasn't being uncivil with anyone, Tristan.  I was just pointing out the ridiculousness of your statement.

What's wrong with unnecessarily dragging politics I to a discussion about garage door openers?  Are you worried that discussing politics might result in someone telling someone else to shove something up their ass or call someone else an idiot?

I think most of this entire conversation is ridiculous.  If you don't want to pay for a premium service, then don't.  Period. 
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Tenkely

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Daniel Leeder

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I get that they probably hired a third party developer for apps or had to create a new division for development, since it's not their core business, but trying to compensate for that with fees is going to cost them far more in bad publicity than the attempt to offset costs.  

They had a nice trial period by floating this out to those on the forum, yet they're going through with it publicly.  This is going to be a huge wake up call for this company.

This is just bad management making poor decisions.  You'd think they'd look at past failures and learn something (anyone else use Schlage LiNK?  didn't think so)...
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makapav

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The average garage door opener lasts about 15 years. Do you want users to pay $200 to get this feature? You should just at best charge a one-time activation fee if you're desperate or make a truly good product that people will want to buy at a slightly higher price than the razor thin commodity margins.
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BBIE

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$10/yr x 15 years = $150, not $200.  But, understood.
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ccoulson

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makapav is probably expecting them to jack their rates at some point, which given their current mentality is likelihood...
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Tristan

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Don't forget that $159 is per service so if you want IFTTT and Google Home, you're looking at $300.
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Tristan

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$150 per service.
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BBIE

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LOL.  Idiots (Chamberlain, not you).
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Matthew Derp

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Google Home is a partner of IFTTT....

LOL Idiots (^^^^all of you) 
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Tristan

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You would be able to use Google Home to close your door using IFTTT, but not to check the status, since Google Home does not support variable responses to IFTTT commands.

Lol, idiot. (Just you.)
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Matthew Derp

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Okay, tell yourself that if it makes you feel good. 
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Tristan

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So, you're saying that you can send customer responses to Google home through IFTTT. I'd love to see a working demo.

I'll wait.
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Matthew Derp

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I have other things to do right now than be a whiny b*tch. :)
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Tristan

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Really, because you're doing a fine job of it. You must be an excellent multitasker.
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Tenkely

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Hahah. Exemplary even. 
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Matthew Derp

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There's a difference buddy. You think that your whining will somehow make a huge company change their mind. That's cute. I'm just laughing at the fact you think you're important in the grand scheme of things to make a difference..oh and that you're falling for my bate. Trolls are too easy. lol
(Edited)
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Tom Grant

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This is really disappointing, I was expecting to be able to integrate this into a Smart Home environment and the reason I got the garage door opener I got. If every smart home device had a service fee to use the product that you bought in the first place, there would be literally no point. One of the reasons and benefits of a 'smart home' is to save you money. Not to add more subscriptions every month. Even at a dollar, if every manufacturer were to charge for the product and integration it would be costly and pointless of ever doing this. I will not be buying a Chamberlain or LiftMaster for other garage door. 
(Edited)
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MyQ Community Manager

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Hi Tom,

We’re committed to investing in a growing number of innovations while providing highly reliable and secure solutions. Instead of increasing the base price of MyQ-enabled garage door openers and MyQ Garage, subscriptions will allow us to keep these prices low and still broaden the number of third-party technologies we support.

We hope you choose to remain a customer but we’ll respect your choice. 

-Chuck
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Tristan

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The only thing this decision has done is push a large number of potential customers to your competitor's products and alienate your existing customers, upsetting them enough to swear off your products for good.
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Therron Brown

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Lets not forget. Chamberlain originally offered scheduling within their app. Chamberlain advertised it that way, and built it in the app. I bought the hardware and then they took away the scheduling. Some BS about the battery level in the door sensor. Now they want to charge $$ for scheduling a door close. Screw them, I'll go Garageio, so will others.  Chamberlain? your answer about false advertising and taking features we originally PAID for AWAY from us? What's the line now? Maybe the users need to unite for something class action?
(Edited)
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tom zaharakis

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Bought the sub , for the last 4 days  I have been unable to link my google home/assistant to the myq .
The process freezes/stops during the step "authenticating" / "redirecting" process.
It never gets to the next step.

IFTT has the same issue

I want to check it out, but I am afraid i will have to ask for a refund If i cannot even link the service.


on IFTT website says "could not connect to service".  My Password is correct btw.
(Edited)
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Tristan

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I kills me that you're giving these idiots money.
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MyQ Community Manager

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Hi Tom, 

Thanks for reaching out, and we'd like to help you with this issue.

I'm sending an article that may be helpful to you "How to link MyQ to Google Home": http://support.chamberlain.com/articles/How_To/Link-MyQ-to-Google-Home/?q=Google&l=en_US&c=B...

Please let me know if this helps. 

Best, 
Chuck
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Rick

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I have the exact same issue (along with many others). You can but the subscription but it's impossible to link it. You're supposed to be redirected to the Google Home app after authenticating, but it just hangs saying redirecting and never opens the Google Home app.
I'll need to cancel the subscription before they start billing me for something which still doesn't work.
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MyQ Community Manager

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Rick, we would like to help you resolve this. For linking MyQ with Google Home, I recommend starting here: http://bit.ly/2j6VKzk. Make sure you're opening the link in Chrome. If that all looks like what you've done before, let me know, and I'll see how i can best help from there. Thanks! Lauren
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Rick

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I've been through all of the steps in the linked instructions. As I've already shared the "linking" does not work, and also does not work when using the obscure Chrome method. The button changes to "redirecting" but never completes. It just displays that page and never authenticates. Same experience as reported by many others.
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MyQ Community Manager

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Rick, I'm looking into this and will get back to you. Lauren
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MyQ Community Manager

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Rick, can I have someone from our tech support team contact you using the email address associated with this account? Thanks, Lauren
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Rick

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Ok
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MyQ Community Manager

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Rick, you'll eceive an email shortly. Lauren
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Rick

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I received an email describing all the steps I've already done. Google Home still fails to authenticate when trying to link to the MyQ account. Same exact issue that everyone has who have been complaining.
The issue of it not working at all is on top of you charging money to simply link GH to MyQ. Insane!
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MyQ Community Manager

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Hi Rick, please check your email when you have a minute, and you'll find a few more tips that should help.  Let us know if you have any other questions. Lauren