Just received THIS email RE: Google/IFTTT (19 SEP 2017) ... LOL

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  • Updated 11 months ago

MyQ Community Member,


 

Thank you for your ongoing support and for being a valued customer. We’re happy to give you a first look at today’s announcement that Google Home and IFTTT support are now available as integrated services. The combination of MyQ with Google Home and the IFTTT platform will deliver you advanced time-saving and convenience benefits by automating other smart devices and software platforms.

 

Each service is available for $1 per month or $10 for a year-long agreement. A free 30-day trial access to Google and IFTTT functionality is available to new subscribers. We hope you’ll give these useful, reliable, convenient services a try. Learn more about these new services below.

 

Thank you,

The MyQ Team

 

LiftMaster and Chamberlain Integrate with the Google Assistant and IFTTT

MyQ Technology Taps into the Smarts of the Google Assistant with “Ok Google”

 

Oak Brook, Ill. (September 19, 2017) Chamberlain and LiftMaster, innovators in garage door opener and home access technologies, announce IFTTT integration and compatibility with the Google Assistant on smart devices like Google Home, iPhones, and eligible Android Devices. The new integrations deliver new levels of flexibility, convenience, and enhanced control of the garage door opener to users. The combination of MyQ, which provides consumers essential home access information and smartphone control of their garage door with the Google Home and the IFTTT platform, will deliver advanced time-saving and convenience benefits to MyQ users by automating other smart devices and software platforms.

 

After linking their MyQ® account to the Google Assistant on devices like Google Home, users can ask MyQ to check the status of their garage door opener or close it hands free. Making Chamberlain and LiftMaster’s smart home technology more accessible and convenient than ever, phrases used with the Google Assistant include:

 

  1. “Ok Google, tell MyQ to close the garage door.”
  2. “Ok Google, ask MyQ if the garage door is open.”
  3. “Ok Google, ask MyQ if the garage door is closed.”

 

IFTTT integration provides a pathway for a host of automation Applets. The combination of MyQ, which provides consumers essential home access information and smartphone control of their garage door with the IFTTT platform, will deliver advanced time-saving and convenience benefits to MyQ users by automating other smart devices and software platforms. Examples of IFTTT Applets available for MyQ-enabled products include:

 

  • Close garage door when homeowner leaves the house; MyQ device owners can program their garage door to automatically close if a specific condition is met, such as when they leave an assigned geo-fenced area around their home.
  • Confirm garage door is closed at a predetermined time each night.
  • Turn down thermostat when homeowner leaves house.
  • Turn on lights and activate thermostat when homeowner returns home.

 

Both LiftMaster and Chamberlain continue to lead the industry in establishing strategic relationships with category innovators including Apple, Nest, Xfinity Home, and now the Google Assistant and IFTTT. Chamberlain and LiftMaster Google Assistant and IFTTT integration services will each be available for $1 per month or $10 for a year-long agreement. A free 30-day trial access to Google and IFTTT functionality will be available to new subscribers.

 

“Google Home and IFTTT support are important steps in delivering the depth and breadth of functionality smart-home users seek,” said Cory Sorice, Vice President and General Manager of Emerging Business at Chamberlain Group. “We look forward to continuing to expand and innovate with tech leaders, and make the connected home a reality for every household.”

 

About MyQ Technology from LiftMaster and Chamberlain
MyQ technology connects consumers to essential home functions in the most convenient, popular and practical manner available: a smartphone. MyQ technology is integrated into most Chamberlain and LiftMaster garage door openers, and is also available in MyQ Garage, a retrofit device and universal solution for adding smartphone control to garage door openers. Consumers can easily install MyQ Garage to upgrade most brands of garage door built since 1994. MyQ Garage installs in minutes without any rewiring, and is available at Amazon, Apple Stores, Best Buy, The Home Depot, Verizon and other retailers for $129.99.

 

About Google Home
Google Home is powered by the Google Assistant. Ask it questions. Tell it to do things. It’s your own Google, always ready to help. And when you ask for help, it can distinguish your voice from others in your home for a more personalized experience. Just start by saying, “Ok Google” to get answers from Google, enjoy music, manage your everyday tasks, and easily control your smart home.

 

About IFTTT
IFTTT empowers people to do more with the services they love. We work with over 540 apps, services, and devices including Facebook, Twitter, Philips Hue, Dropbox, Google, Nest, Fitbit, BMW, and Slack, with Applets. Applets bring these services together to create new experiences of all types, from automating simple tasks to transforming how someone interacts with and controls their home. We believe creative control of the services we use should be intuitive and accessible to everyone.

 

About Chamberlain Group
Chamberlain Group (CGI), the corporate parent company to LiftMaster, Chamberlain, Merlin and Grifco, is a global leader in access solutions and products. They design and engineer residential garage door openers, commercial door operators and gate entry systems. CGI’s innovative MyQ technology empowers users to control or monitor these products through smartphone access. They are also the parent company to Controlled Products Systems Group, the largest wholesale distributor of perimeter access control equipment in the U.S.

 

 
Photo of BBIE

BBIE

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  • like they think I'm an idiot.

Posted 1 year ago

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BBIE

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No, Chamberlain, I'm not paying for Google Home or IFTTT integration.  As Mr. Hand would ask, "Are you on DOPE?"
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tk

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This is the first company (I know of) to charge for smart home integration.
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Tristan

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I cannot wait to sit back and watch this whole program crash and burn. I will take pride in tweeting "I told you so" to JoAnne Sohovich.
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Tristan

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Whoa man, I've been nothing but civil with you. Tenkely is on our side, too. He's just as pissed about this subscription crap as the rest of us. He was calling Matthew derp and idiot for arguing that any of this was a good idea.

Calm down, take a breath.
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Kenny Achter

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We all already paid more for the integration. I spent $60 on a MyQ gateway just to be able to connect my opener to my home wifi. I did this because I wanted the IFTTT and Google Assistant integration that Chamberlain has been promising for a long time. They never once mentioned that they would charge an additional monthly fee to use this device. It has one purpose and is effectively useless to me unless I subscribe. It's not that we're cheap. We're upset because we already paid to use these services and now we're being asked to pay more.
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Kenny Achter

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We all already paid more for the integration. I spent $60 on a MyQ gateway just to be able to connect my opener to my home wifi. I did this because I wanted the IFTTT and Google Assistant integration that Chamberlain has been promising for a long time. They never once mentioned that they would charge an additional monthly fee to use this device. It has one purpose and is effectively useless to me unless I subscribe. It's not that we're cheap. We're upset because we already paid to use these services and now we're being asked to pay more.
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Tenkely

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BBIE Whoa man... What's with the hate? I agreed the subscription model was a shitty idea.
(Edited)
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BBIE

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Tristan, I wasn't being uncivil with anyone, Tristan.  I was just pointing out the ridiculousness of your statement.

What's wrong with unnecessarily dragging politics I to a discussion about garage door openers?  Are you worried that discussing politics might result in someone telling someone else to shove something up their ass or call someone else an idiot?

I think most of this entire conversation is ridiculous.  If you don't want to pay for a premium service, then don't.  Period. 
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Tenkely

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Daniel Leeder

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I get that they probably hired a third party developer for apps or had to create a new division for development, since it's not their core business, but trying to compensate for that with fees is going to cost them far more in bad publicity than the attempt to offset costs.  

They had a nice trial period by floating this out to those on the forum, yet they're going through with it publicly.  This is going to be a huge wake up call for this company.

This is just bad management making poor decisions.  You'd think they'd look at past failures and learn something (anyone else use Schlage LiNK?  didn't think so)...
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makapav

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The average garage door opener lasts about 15 years. Do you want users to pay $200 to get this feature? You should just at best charge a one-time activation fee if you're desperate or make a truly good product that people will want to buy at a slightly higher price than the razor thin commodity margins.
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Tristan

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So, you're saying that you can send customer responses to Google home through IFTTT. I'd love to see a working demo.

I'll wait.
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Matthew Derp

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I have other things to do right now than be a whiny b*tch. :)
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Tristan

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Really, because you're doing a fine job of it. You must be an excellent multitasker.
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Tenkely

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Hahah. Exemplary even. 
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Matthew Derp

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There's a difference buddy. You think that your whining will somehow make a huge company change their mind. That's cute. I'm just laughing at the fact you think you're important in the grand scheme of things to make a difference..oh and that you're falling for my bate. Trolls are too easy. lol
(Edited)
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Tom Grant

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This is really disappointing, I was expecting to be able to integrate this into a Smart Home environment and the reason I got the garage door opener I got. If every smart home device had a service fee to use the product that you bought in the first place, there would be literally no point. One of the reasons and benefits of a 'smart home' is to save you money. Not to add more subscriptions every month. Even at a dollar, if every manufacturer were to charge for the product and integration it would be costly and pointless of ever doing this. I will not be buying a Chamberlain or LiftMaster for other garage door. 
(Edited)
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MyQ Community Manager, Official Rep

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Hi Tom,

We’re committed to investing in a growing number of innovations while providing highly reliable and secure solutions. Instead of increasing the base price of MyQ-enabled garage door openers and MyQ Garage, subscriptions will allow us to keep these prices low and still broaden the number of third-party technologies we support.

We hope you choose to remain a customer but we’ll respect your choice. 

-Chuck
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Tristan

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The only thing this decision has done is push a large number of potential customers to your competitor's products and alienate your existing customers, upsetting them enough to swear off your products for good.
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Therron Brown

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Lets not forget. Chamberlain originally offered scheduling within their app. Chamberlain advertised it that way, and built it in the app. I bought the hardware and then they took away the scheduling. Some BS about the battery level in the door sensor. Now they want to charge $$ for scheduling a door close. Screw them, I'll go Garageio, so will others.  Chamberlain? your answer about false advertising and taking features we originally PAID for AWAY from us? What's the line now? Maybe the users need to unite for something class action?
(Edited)
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tom zaharakis

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Bought the sub , for the last 4 days  I have been unable to link my google home/assistant to the myq .
The process freezes/stops during the step "authenticating" / "redirecting" process.
It never gets to the next step.

IFTT has the same issue

I want to check it out, but I am afraid i will have to ask for a refund If i cannot even link the service.


on IFTT website says "could not connect to service".  My Password is correct btw.
(Edited)
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MyQ Community Manager, Official Rep

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Rick, can I have someone from our tech support team contact you using the email address associated with this account? Thanks, Lauren
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Rick

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Ok
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MyQ Community Manager, Official Rep

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Rick, you'll eceive an email shortly. Lauren
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Rick

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I received an email describing all the steps I've already done. Google Home still fails to authenticate when trying to link to the MyQ account. Same exact issue that everyone has who have been complaining.
The issue of it not working at all is on top of you charging money to simply link GH to MyQ. Insane!
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MyQ Community Manager, Official Rep

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Hi Rick, please check your email when you have a minute, and you'll find a few more tips that should help.  Let us know if you have any other questions. Lauren