Issues with Apple Bridge and MyQ app

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  • Question
  • Updated 10 months ago
I had to change the name of my wifi network. Before I was able to use the myq app or homekit to control garage door opener. Today after an hour or so I was able to reconfig the opener with new wifi and then get the apple homebridge set up with everything in the Homekit app. However, in the process of setting up it asked me to pair my device to the bridge and delete wifi settings from the opener. Now the opener does not show up in the myq app. I like to have the app as a backup when siri is being difficult :) so how can I put the opener back in the myq app without losing it in homekit? It worked fine before, but the setup seemed different than when i first got the bridge when they were brand new. Thanks!
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justin

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Posted 10 months ago

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MyQ Community Manager, Employee

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Justin, thank you for the detailed info. I'm going to have a customer support agent contact you directly via the email associated with your account. We'll get this solved. Thanks, Lauren