Is there any way to open and close MyQ with Alexa?

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  • Updated 4 days ago
Is there any way to open and close MyQ with Alexa?
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Jack Blanchard

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Posted 1 year ago

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gryhnd

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Screw conjecture (no offense Jack). If you're stuck with them already like I am, you can get around it as I have with a bit of effort. As frustrating as having to do so is.
Meanwhile I have stopped recommending Chamberlain/Liftmaster and have been leaving detailed reviews elsewhere as to how poorly they regard their customers.
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Kirk Kirkpatrick

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I have been opening my garage door for years with Alexa using Insteon. I got the MyQ device for my new house as it supported 2 garage doors. 
The answers being given by the support people here are a bit lacking. There is ZERO reason to stop Wink Robots and Amazon Alexa from opening the garage door. The answers simply reflect an unwillingness to listen to customers. 
I will be putting my devices on Craigslist in order to buy another system (Tailwind, Insteon) where the company is a little more responsive to customer requests. 
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Dylan Strohschein

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Jordan

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Hi Dylan, this is great. How do I set up a favorite door so the I can open / close a door just by saying "open/close garage opener"
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Dylan Strohschein

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Currently, there is an issue with setting favorites, chaimberlain recently changed something that broke this feature. I am working hard to fix.
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Jordan

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thanks again for your effort. Looking forward to seeing the update!
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Andy Wolfe

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Although the Skill is ok and works it it needs Work. It has a most ridiculous name. "Garage opener" I have asked you to change but you never did and it doesn't work on any other party of MyQ not lights or switches.

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Kurt Hack

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Are you seriously complaining about someone doing you a favor? Why not just ask him for the source and update it yourself?
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Ricky Granada

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I have Tailwind and it’s awesome! No subscriptions, does exactly what I want it to do, and customer support has been fantastic! Being one of the early adaptors to this tech, I was going back and forth with customer support. It usually got a response the same day or the next. Removed my MyQ stuff and I’ve been happier ever since!
(Edited)
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taasadi

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Can you add English (Canada) support?
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Dylan Strohschein

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Yes, I can work on this.
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taasadi

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Not sure what happened to the other post? Are still maintaining the skill?
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Dylan Strohschein

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I just came here to respond. The Canada is finally live!
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Rich Colbert

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Chamberlain seems totally tone deaf in the home automation market.  Subscribe to a garage door opener?  Ridiculous.  Home automation is table stakes and should be included in the premium price of the product.  Exclusive agreements also ridiculous.  Home automation typically includes dozens of products from a wide range of manufacturers, and NONE of them charge subscriptions.  Alexa is the most popular voice assistant BY FAR in the marketplace, and no one will add a second voice control system to support a garage door.

To be competitive and stay relevant MyQ needs to be free, have a good app, support Alexa, and support either z-wave or zigbee.

There are too may alternatives to MyQ for people to put up with Chamberlain's lack of market awareness.  They just don't get it.
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Leandro Mendes

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Thank you all. I was about to buy the MyQ when I learned about this thread. This is a classical example of  clever engineering meeting  with idiot product marketing. This idea came probably from someone who attended a lecture or read a book about everything as a service and tried to apply to a product that guess what , don't provide a service .The recurrent revenue dream!! They probably thought, humm Ring can charge why can't we. Well ring does deliver a service right ? What you deliver ? API Access ? Get lost. Shame because they really have the best product on the market. Well finish, easy to install. I would easily pay 30 bucks premium for it but I will not pay 10 dollars per year to have access to APIs. To make things worst it seems that they kind of get locked with some platform by contract . Poor Chamberlain stakeholders ..........
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Mark Harris

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I have tried and tried to identify something that Chamberlain could/should provide 'as a service' which is optional and yet offers some number of their customers an extra value, but alas, they are a hardware provider and make some pretty compelling door openers. Everything they do should be focused on differentiating their hardware with more value and features than Genie and the others. Included software SHOULD be part of what they add continuously to make their hardware SHINE in a competitive field. If they stop trying to be an SaaS provider, then they could get back to innovating their hardware, which would likely have a ton of software differentiation which leverage their tightly coupled hardware.  For instance, as $3 worth of enviro sensors and you now could see the light, sound, temperature and humidity in the garage. Add another $1 in limit sensors and you could see exactly where the door is in its travel. Add a $4 dry-contact magnetic battery operated sensor and the garage's side door could be monitored as well. You could turn the lights on (and oiff) at no additional cost in hardware.

See what I mean?  Tiny investment in design and the door opener takes on a whole new life! Forget the SaaS nonsense. Just get the hardware to scream home automation and we'll figure how how to make Chamberlain so sticky owners will NEVER replace them with another brand!


(Edited)
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Chamberlain Admin, Official Rep

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Hi Mark,

Thanks for the honest feedback!
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Mark Harris

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I have worked for a number of hardware companies in my life and the same issue presents itself. As the competing manufacturers are looking for ways to differentiate their solutions, many times they look to software as the means to do so. The software adds value OR make the offering more competitive. The key is deciding if the software value added brings your product to parity and/or leadership in the market you serve, or if the software opens a whole new addressable market.

In Chamberlain's case, GENIE is hot on their heels and the differentiation between a Chamberlain and a Genie is non-trivial. Each GDO vendor has strengths and weaknesses in each of their litany of offerings. So software tends to be one of the modern considerations for competitive differentiation.

Now Genie does NOT do a very good job with their Smarthome Aladdin support either, so Chamberlain doesn't need to do anything competitively YET. (In fact it could be argued that Chamberlain's availability of subscription IFTTT support is ahead of GENIE, even though limited numbers of people use it). But at some point GENIE will potentially announce some form of no-cost Smarthome integration and potentially something more inclusive or compelling, and at that time Chamberlain will need to react to remain competitive.

OR, could Chamberlain take the lead and fire the first shot? Could Chamberlain demonstrate Smarthome leadership? Sure, but there in little pressure competitively since Genie is also lacking deep smarthome integration for the consumer. (Yes, there are some enthusists that can hotwire a Genie to get it done, but that is noise-level from a financial standpoint).

Just saying...
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Judith Gillett

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Chamberlain's attempt to monetize Alexa integration is shameless and greedy, and their proffered justifications are absurd. My MyQ setup predates the "disclosure" of the monthly fee requirement, and I'm certain there are many others who purchased this product without the requisite notice of the monthly fee. For us, Chamberlain is unlawfully restricting our unencumbered use of our property and I hope enough will band together to make a class action suit worthwhile. Meanwhile, I'm mulling over suing them individually. As it will cost Chamberlain far more in legal fees to defend a suit than the potential revenue from my monthly fee, they may have to reconsider the cost-benefit analysis. After all, it's clearly about the bottom line here Chamberlain as they obviously are not concerned with customer satisfaction or their reputation for fairness.
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Bill Skeen

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I will never buy another one, which it too bad as it has been great for a couple of years now. But I need the ability to open and close through Alexa. Plus the MyQ app does not close the door immediately, it beeps and waits 10 seconds first. Not good if zombies are trying to get in.
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NotHappy WithChamberlain

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@Judith Gilett
I have actually sent Chamberlain an email regarding that very same thing. I have screenshots of their website where it explicitly advertises that they "Sync with popular smart devices and platforms". There is no mention of fees, subscriptions, or anything of the sort on the site. I will be submitting a complaint with the BBB and filing suit in small claims as well. 
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NotHappy WithChamberlain

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When I was looking for a garage door opener this summer for my new construction house, Chamberlain advertised as "Syncs with popular smart devices and platforms". They do not mention fees or subscriptions on the site, nor do they in the manual. 

I emailed the Chamberlain group and informed them that this was deceptive and misleading advertising. Ring doorbell has similar service fees, but they are up front about it, and that influenced my purchase decision. Had Chamberlain been up front as well, I would have purchased from a different manufacturer as well.

They responded back saying that they charge the fee to keep the costs of the physical openers lower. In short, they do not plan to change their practices. I have filed a formal complaint with the BBB and the FTC as Chamberlain is in violation of the Truth in Advertising act. I have a current case number with both agencies and will update as the case progresses. When the groups asked about an acceptable resolution, I suggested that Chamberlain waive the subscription fee.

I recommend that anyone else who feels that the Chamberlain group is not up front with the service fees in their advertising also contact the BBB and FTC. If enough people act, the current deceptive practices will have to change.

My next step will be to file suit in small claims. Yah, I know it's only $10 per year, and I will spend more in court fees than the subscription, but it's the principle that they were not up front about the service fees that I have issue with. (rant over)
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Kevin Hocker

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Chamberlains fee of $1/mo. or $10/yr is not that much but I agree with you that its the principle that is upsetting. Also, keep in mind that there could be additional fees if you want to integrate with other services. Not only are they not up front about the fees but I feel like I should not have to pay a subscription fee to use a piece of hardware installed in my home that I already paid for. Whats next? A fee to open my fridge door each time I want to get a drink?
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Ricky Granada

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Honestly, I wouldn’t mind paying $1 per month if this service did what it was supposed to do. I’ve had my Tailwind IQ3 since the beginning of this thread and I love it!
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Campbell Reid

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Just bought a new Chamberlain garage door opener to replace one I have had for 12 years. After reading this it goes back tomorrow.
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Bill Skeen

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Good idea
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Craig Ferrier

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It is a shame that Chamberlain forced the removal of an Alexa Skill that someone had created.  It worked and was good for all of us. Maybe some quirks but it did work.  I understand Chamberlain wants to monetize this (we all want to make money right?) but since Chamberlain is unable to come up with a model that is suitable, why not allow a third party skill until they do. Wouldn't that appease frustrated clients and be true to their advertising "Syncs with popular smart devices and platforms".
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Jack Frost

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They're wanting to monetize a 'skill' that an end user created for them too. Such that they keep removing skills that people post here. How are we tolerating this? lmao.

 This is all on top of already selling an expensive af unit that advertised the feature (big reasons why alot of us bought these units because of the FALSE advertisement at this point). 

Sucks, because the hardware itself is great, and fully capable. But never again... 
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Mark Harris

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Perhaps they should just stop thinking about building a recurring revenue sales model and focus on products. hell, I'd pay $24.99 one-time for the skill. That feels like pure margin to me and very strategic thinking for Chamberlain to participate in the Smart-Home revolution, which should make someone at Chamberlain smile.

As it sits today, Chamberlain is just an observer of the Smart-Home era. They are sitting on the sidelines like a spectator, watching other true innovators grab marketshare/mindshare/publicity/etc
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mo

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Just about every new product advertises that it works with Alexa and google. Now days I only buy products that have that capability. so Chamberlin needs to get there act together before everyone starts to buy Genie and Atoms openers that work with Alexa and google.

That will be a revenue impact.
(Edited)
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M. W. Robison

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At some point Chamberlin will have to cave and offer the Alexa skill for free.  Competition will force it.  By that time though, Chamberlin's brand will have suffered, and undoubtedly so will have their sales.  I would be surprised if the Alexa skill brings in much (if any) real revenue, especially when you factor in damage to brand and loss of future sales.  Someone at Chamberlin must realize this.  Someone on the Board must know that a subscription model just won't work for this "product."  Why would someone pay over and over again for nothing new?  Now, Chamberlin could easily mend their brand and ensure strong future sales by simply and immediately offering the skill for free.  With a little PR spin, they could even make it seem like they're being generous.  Perhaps it could be a "holiday" present for all who have already purchased an opener, or maybe it could be a promo for last-minute holiday sales.  (An apology would also help.)  Chamberlin has roughly two weeks to take advantage of the timing.  The longer they wait, the more it will look like a failure, i.e. when (not if) they finally do cave.
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Trung Nguyen

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Have to ditch chamberlain myq now. Everything in my house is controlled via Alexa.
Anyone knows a garage door opener that works with Alexa, please post
Thanks
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Ricky Granada

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Trung, look up Tailwind IQ3. My new home cafe with a Chamberlain Opener installed. I added MyQ for the added safety of knowing my garage is closed due to my 8 yo at the time who always left the door open. Since I’ve integrated my entire home to Alexa and Google, I had to ditch the MyQ setup and went with Tailwind IQ3. It does exactly what you want it to do with no subscriptions and the Owner/creator, Scott, will personally help you troubleshoot anything. It’s an awesome product!
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Craig Ferrier

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Thanks for your recommendation. It’s time to dump MYQ and update to a service that actually is smart.

I just found my Christmas gift.
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Ken

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That Tailwind system looks really cool Ricky, thanks for suggesting it.  Shelling out another $110 is a bitter pill to swallow on top of the $80 MyQ, but at least this would actually work the way I want it to.  That vehicle sensor for automatic operation when I approach is really cool too!
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Chris

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Bill Machia

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After the recent cold snap I had to replace my garage door opener. I called a local company that I had dealt with previously.
They suggested there Chamberlain/LiftMaster series. I said no way I do not want that product line at any cost. I guess we can't do business and we disconnected. A few minutes later the manager called me and asked why? Take a look at these Posts. Chamberlain/Liftmaster is not a product I will buy. But, it was when they pull a working Unofficial App from Google Play I knew I was done with them. TOO MUCH CORPORATE GREED. They are Apple bigots.
The manager read these posts and called me back. "What can we do to keep your business." I said sell me a different product. We agreed on a Genie System. It goes in next week.
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Bill

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What a shame, I wish chamberlain was able to hook into alexia. It would also be nice if chamberlain would respond to this request
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Kurt Hack

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Hey, Chamberlain. Any idea if\when this will be resolved? I’m debating on whether to bother with the more premium options on the 8500 series, but the lack of Alexa support and the need for a subscription is a deal breaker for me. I can look elsewhere or get the lesser model and “hack” it to make it work, but I’d really rather you just bring your capabilities on par with the competition.