Is there a service interruption? Updated to new MyQ Android app. Now MyQ not working from anywhere.

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  • Updated 4 days ago
Updated to new MyQ Android app. Now MyQ not working from anywhere. Status messages work. But open/close does not. Tried through web and Wink hub. No luck. Shared friend account fails as well. Reinstalled old app, now broken there too. Please don't tell me I have to reset everything.
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jon a

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  • frustrated

Posted 2 weeks ago

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David Carlin

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Similar issue with new iOS app.  It knows status of my garage door - the history/etc and status is correct.

But I cannot open/close garage!

I tried a factory reset.. but now I can't setup my myq hub again :(   App fails in various ways during multiple attempts of setup process. 
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MikeL.

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I have the same issue - no resolution - this device is now junk since the FORCED app upgrade
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Tony

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I have a similar issue where it is now showing my previous named device and getting a service error. The new app is horrible. Have had issues and the email sent stated that there would be no issues. Just sign into the app.