iPhone app spinning wheel stuck at moving

  • 1
  • Problem
  • Updated 3 years ago
MyQ garage was working flawlessly. Now, after opening, the app is showing a spinning wheel and says "moving for xx seconds". Tried power on/off, restarting phone, quittOne app, but no
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John Matero

  • 20 Posts
  • 11 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
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Dawn, Official Rep

  • 274 Posts
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I would suggest deleting the garage door opener from the app and then re-adding it. I have included the steps in the links below. 

Answer Title: How to delete a device from a MyQ accountAnswer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/3349

Answer Title: How to add devices to a MyQ Account
Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/3348