iOS app resolution

  • 1
  • Question
  • Updated 1 year ago
  • (Edited)
Bottom line, the MyQ app on IOS still uses a low resolution non retina scheme even though the phones that needed this are long long gone. The outcome is that the app look just hideous on any of Apples suported devices and I am not sure how long Apple will be putting up with developers not updating for the hw introduced literally years ago.

Chamberlain devs do you plan on fixing your iOS app anytime soon? The core functionality works but it looks just terrible on any of Apples iOS devices from the last few years since it is upscaled due to you not having proper resolution assets and layout.
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William Clark

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  • Frustrated

Posted 1 year ago

  • 1
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MyQ Community Manager, Official Rep

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William - thanks for taking the time to provide this feedback.  Let me look into this and get back to you. 

-Chuck
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MyQ Community Manager, Official Rep

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William - following up to let you know your concerns have been recorded and forwarded to our development team.

Currently, we have a MyQ feature and update roadmap that’s in development phase. Unfortunately, we cannot share further details at this time. As we get closer to our release dates and as new information becomes available for the public, we will definitely share it on our MyQ Community and social media pages. 

Feel free to provide us with any other feedback, suggestion, or ideas. 

Best, 
Chuck
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William Clark

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Got version 3.93.2 today, and this has been taken care of.  The app looks great.  Please convey my thanks to the dev team for taking this on and fixing it.  I have updated my review in the App Store to reflect the app now.

Regards,
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MyQ Community Manager, Employee

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William, thank you very much for letting us know. And thanks for your suggestions. -Chuck