Ios 12 Shortcuts feature - For myQ Smart Garage Hub

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  • Updated 7 days ago
With the new iOS 12 coming out by September, one of the coolest features is the shortcuts App. Within Shortcuts, you have the ability to define which action to perform in which order. It leverages a concept similar to the "Workflow" App. It would be really helpful if there was a way to integrate the MyQ app for smart garage hub in the scenario as follows

1) Shortcuts uses Siri as a baseline
2) I could define a shortcut which would - Open the Chamberlain App, authenticate automatically, navigate to the available garage doors, open or close a specific garage door by Name. 
3) The app would perform the action and close out. 

I am not a Homekit user and do not find value for it since most devices dont work with it anyway. I also find it silly for Apple to make you use a special chip and make a device just to enable homekit. This will be an acceptable workaround for most people. 

Happy to participate in Beta Testing if you would like. Thanks and looking forward to hearing from your team.
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Bhavin

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  • excited about the idea

Posted 12 months ago

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Chamberlain Admin, Official Rep

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Hi Bhavin,

Thanks for the recommendation! At this time we are not doing Beta testing but will pass your feedback along and can add you to the list.
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Ron Furro

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Please integrate Apple Shortcuts capability for MyQ garage. This would allow Siri or location based triggers that the owner can create without much involvement or liability from Chamberlain.
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Michael Parker

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Apple “special chip” requirements were removed more than a year ago
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Bhavin

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IOS 12 is out. Hoping to see you leverage the shortcuts app to enable siri integration. Exciting times!!!
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mickleb

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I’d love to see Siri Shortcuts integration with the Chamberlain app as well. At first glance I thought I could automate this without the app being updated to support but apparently that’s not the case.
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Seth Martin

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Yes, PLEASE! I am so excited to automate my Chamberlain with a Siri shortcut. This is a very exciting feature that I hope is developed soon!
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Raghuraman Ganesan

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Yes, this is a much needed feature for lift master app in iOS. Please include me for the beta
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Raghuraman Ganesan

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You will satisfy many customers by implementing this shortcut
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Chamberlain Admin, Official Rep

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Hi everyone,

Thank you for your suggestions. We checked with the team and currently, our solution for Siri voice control is the myQ Home Bridge.  We will continue to evaluate future opportunities. 
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Brandon Rosenstrauch

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Your team’s evaluation skills need improvement.
(Edited)
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gryhnd

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They need a new team. They are so out of touch with reality.
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Sam Wang

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This is a chance for Chamberlain to right their wrongs. You lied to us when you said MyQ was HomeKit ready. You lied to us when you said it would be fixed in a software update. Enabling Siri Shortcuts will redeem yourself. If it isn’t enabled, I can’t speak for others but I’ll be moving onto your competitors.
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Michael Parker

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You realize that Apple is what changed making a firmware update impossible right? They went from a software requirement to a hardware chip requirement while chamberlain was developing the myQ home bridge Apple swapped back to only needing a software requirement.

Once chamberlain invested in the development and manufacturing of thousand and thousands of these devices. And paid for regulatory fees around the globe and then sold them there is no way to go back to a simple software update without getting people who bought the hardware upset
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Brian Helwig

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Then people will continue to buy the product, then return it when they find its garbage.
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jijojv

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Yep that's what i did - Return this BS.   It's a trivial software fix to make myQ accept Siri shortcuts.  Apple just made it so much easier for you to capture the iPhone users market share but you're too dumb to see that just cuz you introduced a separate product.
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Brandon Rosenstrauch

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We know that’s what your current solution is, that’s why we’re asking if you would please make the app available for the use of shortcuts. Why are you guys not capitalizing on the great possibilities for you app?!? You really need a more progressive, capable team. I’d recommend your system to friends, but since you don’t make that a priority, I always recommend AGAINST your system as a solution. It’s really a shame.
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jeff

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I agree with Brandon. I use your app daily and would like the ability to say to Siri, “Open my garage” or “Open wife’s garage”. This would take a few days to implement and rollout and would greatly increase your product’s functionality. Please don’t be behind the times. It’s how all great companies fail. Thanks.
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Michael Parker

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They have that with the HomeKit bridge. It was developed when Apple had hardware chip requirements which they don’t anymore

I’d like it to work with CarPlay but I think that’s Apple not allowing it

I set up a geofence to turn a smart plug on when I’m about a block away with my phone

HomeKit is set to open the garage door when that smart plug turns on and leave it for two mins (long enough to grab the mail from the community mailbox and get into my garage. By the time I’m walking up to the house the door is closing.
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John Sills

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So if I go buy a car today and the price goes down next month, do I deserve a refund? No.......

They took a chance making a product on their own accord. Losing thousands of people just not to piss off another group of thousands is no way to run a business. Things change, and so MyQ needs to change and get with the program.
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Randy Green

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+1 for integrating Siri Shortcuts into the MyQ iOS app.

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tedsec

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+1 for interesting Siri shortcuts into the myq app!!! PLEASE listen to your users!!
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tedsec

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Normal Person: “Me and 100,000 other people would really like it if you would add this great new feature to your app.”

Sales: “our current solution is to use our app.”

Normal Person: “Yes, I have your app. I use your app. Your app is pretty good. I’d love it if your app integrated with this great new feature so I could use it many times every day. It would be a great new marketing bullet item as well.”

Sales: “after consulting with my crack team, We’d like you to consider using our app.”

Normal Person: “yes, I know. I have your app. It came with my garage. I wish I could use any other app, but your protocol is proprietary. Your app is decent.... but it would take a big leap forward if you implemented just this one new feature.”

Sales: “Have you tried our app?”

Normal Person: “if my garage weighed just a little less, I’d push it off the edge of my property line and rebuild ...”

Sales: “what was that? Was that our app talking?”

Neighbor: “hey! Look! A garage! I wonder if it has an app ...”
(Edited)
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jeff

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Seriously, add the feature to work with Apple shortcuts. It’s bad enough you “updated” the app a while back and now we have to click an extra time (dumb). It would take maybe a day to implement. Come on Chamberlain. Step up your game.
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John Sills

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This is typical, just another company trying to keep their residual income and losing potential customers for it.
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Zadriel

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What the crap are you doing Chamberlain? This is literally less than 10 lines of code.  And you made your current app SUCK. It takes forever to connect now and I have to hit three buttons to open.  JUST DO  THE DANG SHORT CUT ALREADY.  PS, anyone else found a better solution to chamberlain who is basically ignoring customers?

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Doug Rice

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You can use the IFTTT service and create a Siri Shortcut that way... unfortunately, it appears you can only close a garage door this way. I close my garage door now using my Apple Watch simply by saying "Close Garage"...
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jeff

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How do you do this with IFTTT? I don’t see that as an option?
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Doug Rice

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You want to use a webhook in ITTT.
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Doug Rice

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Joseph Smith

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So chamberlain charges $1/month, $10/year to “subscribe” MyQ to ifttt, no way for me!
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Dean Kingsland

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Since getting my new MyQ garage door opener installed, I have enjoyed the use of the app.  What we are asking is that you add the Siri Shortcut ability to your current iPhone app as an enhancement, so that we can open the garage door hands free.  As an example, my use case is when I am on my motorcycle, with gloves on - I could just say "Hey Siri, open the garage" and presto, I can ride in without taking off my gloves, digging out my phone and opening the app.
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Michael Parker

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What device is listening to the hey Siri command if your phone is in your pocket? If you say an Apple watch then load the myQ app or HomeKit app to the watch or buy the homebridge to enable hey siri open my garage door. A geofence works too
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gryhnd

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Probably a Bluetooth headset :)

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Michael Parker

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Possibly wasn’t sure you could invoke Siri with just any headset. With AirPods you need to double tab a bud to invoke Siri.
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Joseph Smith

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So you can justify spending an additional $60 for their hub instead of having them allow the software to link?
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Seth Martin

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Friends, the plot thickens. After being very disappointed with Chamberlain’s response, it made sense to start looking at workarounds. I was excited about the IFTTT webhook option, only to discover a rabbit hole of customer frustration and hilariously depressing CS response. Many have gone before us:


https://myqcommunity.chamberlain.com/...


TAKE NOTE: most of the feedback indicates frustration that Chamberlain advertises IFTTT integration, without any disclaimer that they DO NOT OFFER ANY “OPEN” function (and seem to actively fight against under-the-table workarounds that do). The argument seems to be “security risk to costumers”, which I interpret as “lability aversion of company”.


Secondly, Chamberlain’s goal seems to be to monetize automation via subscription. I applaud Apple for creating shortcuts, which totally undercuts this effort. I realize Chamberlain likely has shelves of their MyQ hardware, and isn’t excited about taking a hit on their R&D costs. But tech companies have to be more forward thinking than this.


Several brilliant people have created hardware mods and workarounds to enable Alexa’s full integration (one solution, though a little work intensive, was less than $30).


What’s frustrating costumers with Apple/Siri is how SIMPLE it is to enable shortcuts, and how costumer-minded this would be. To dig in your heels, therefore, on your expensive hardware solution is offensive on many levels. At best, it seems greedy.


Silence breeds suspicion. Several people wrote that it’s likely Chamberlain has contract deals with Apple, and thus the decision to not integrate such a seemingly obvious solution without offering an honest reason is patronizing.


I implore you, Chamberlain. Home automation IS the future. It appears you’ve chosen short term gain, but if your company philosophy continues in this pattern, it will ironically lead to be long-term loss of your costumers. This makes no sense, when you have such an easy layup to win the trust and loyalty of your costumer base (especially when, statistically, I’d be willing to bet the vast majority of that costumer base owns an iPhone).
(Edited)
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iCpryde C

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I’ve sent countless emails on this and if I knew at the time you guys would not be s forward thinking company I would’ve never bought your product! How hard is it to enable iOS shortcuts AND Siri shortcuts to your app? Probably not very hard! I will not recommend Chamberlain to anyone. It’s so ridiculous I got to unlock my phone, open the app, (wait for it to sign in and load the screen) then click the garage icon to open/close the garage.

This is actually annoying when a normal garage door open requires 1 step .... click the button! The phone app shouldn’t be harder it should be more convienent!

Please fix this l you can see your customers want it why would you not give it to us!
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Seth Martin

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I imagine this will be my last post on this forum, but for what it's worth...

After digging through the countless pages involving Chamberlain's policy on Siri, Alexa, Google, IFTTT, etc., it is VERY clear: if Chamberlain can't monetize the automation, they cut it off or shut it down.  

That being said, here is a fantastic modification by Bruce Skinner (that the good folks of Chamberlain seemed to remove from the other posts) to enable IFTTT control via hardware mod.  I'll be pursuing this option, which can work in conjunction with a Siri-shortcut controlled IFTTT webhook.  

And I'm done with Chamberlain.  

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Andrew Rothman

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Adding a "me too" to this one. I have one garage door. I have no other home automation that would necessitate me wanting a $100 "Bridge".  Please add support for Shortcuts to the MyQ app. Currently it takes four taps on my phone to open or close the door rather than being able to say "Hey Siri, is my garage open?" and then being able to say "Close it."

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Paul Lynch

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I just bought a new Liftmaster/Chamberlin door opener. It comes with the wifi capability built in and using the app was simple enough. A HUGE, and I mean HUGE drawback is the lack of Siri and Shortcuts integration. I wanted to be able to Siri to open the door when I am on my motorcycle. I would like the capability in my car also. Come on Chamberlin! Get your act together!!
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Michael Parker

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They sell the HomeKit bridge to enable Siri/HomeKit support. The reason why it was never enabled in software is because the product was in development while Apple had hardware requirements. It was released shortly before Apple change those two software requirements
(Edited)
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Paul Lynch

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So why should I spend an additional $80 for something that is inherent to the iPhone and the door opener??? The bridge works great if the opener is not already equipped with wifi.
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Michael Parker

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Because HomeKit isn’t built into everything Wi-Fi based. Chamberlain isn’t the only one selling a bridge to add Siri. Belkin, Philips and plethora of others added bridges to work with Siri and HomeKit.

There is a free alternative if you want to add Siri support if you have a raspberry pi or a computer that’s always on. It’s called homebridge google it. It takes a bit of know how but that what I’m using for my nest thermostat and used to use for my chamberlain opener before I got the bridge
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Paul Lynch

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That still ignores the fact that I can open the door now with my phone or iWatch without any bridge. A simple code change in the myQ app could solve the issue, or Chamberlin could create and publish an iOS shortcut..
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Michael Parker

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But that ignores the fact that they spent time and money developing the bridge. The app does work with your watch and phone. But for Siri to work and use shortcuts you need the bridge (or homebridge)

Let’s look at it this way at least it’s better than android users who have to pay $10 a year to just be able to close their door and check status they can’t even open the door with Google Home
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Michael Parker

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You have got to remember that many of the smart home manufacturers that got into this game while Apple required a hardware chip, built a bridge for HomeKit. To change it to a firmware update now, wood burn all the people who spent $80 and up on the HomeKit bridge.

Some of the newer manufacturers build HomeKit into the device with no need for a bridge iHome does that for example. They are not going to ignore all those hardware purchases that were made to allow Siri and HomeKit to work together. As a business it makes no sense to do that anytime soon.
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jijojv

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This is absolutely fucking stupid marketing decision that you refuse to add Siri shortcut support to your main My Q app which would cost you nothing. Returning my G0301 and switching to a competitor.
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Joseph Smith

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Check out this post on Reddit. Free Siri shortcut to MyQ https://www.reddit.com/r/shortcuts/co...
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jijojv

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That does work but it's a pretty ugly hack and hard for most folks to install and MyQ could  potentially disable or change api and break it anytime.  There is NO excuse why its not natively in the app.
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Joseph Smith

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I wholly agree it should be native but it’s a great work around for free. A quick hey Siri and I’m in
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iCpryde C

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Joseph! Thank you for this link. This is an amazing work around and now I can add the shortcut to my garage! This works both with voice and the shortcut screen when you swipe left to right.

This is EXACTLY what Chamberlain NEEDED to do! This should be seen as a massive embarrassment for this company that it required a user to fix their own shit!

I’ll never recommend this product to anybody and will actively tell people to stay away from it. It’s been almost a year and they still refuse to fix their shit!
(Edited)