Intrusive MyQ android app permissions

  • 1
  • Question
  • Updated 1 month ago
Could someone explain why the android MyQ app requires permission to my contacts, phone, location, camera and photos/media/files?  These have nothing to do with the functionality of the app.  In fact, when I created my MyQ account on my desktop, none of that was required.  What is Chamberlain doing with the data?

Photo of Sarah

Sarah

  • 2 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Willard Volquardsen

Willard Volquardsen

  • 16 Posts
  • 3 Reply Likes
I suspect that the MyQ app asks for those permissions because it can be used to control devices other than your garage door opener, such as lights, security cameras, etc.  You don't have to grant all those permissions just to use the garage door opener portion of the app.  I have my Android MyQ app permissions set to only allow access to the location and storage.  I disallowed camera, contacts and phone and it works fine with my garage door opener and lamp control module.

I think some of the other permissions would be necessary if you use more advanced features than I use.  For example, if you were using geo-fencing to automatically open your garage door when you got within a certain distance from your home, it would need permission to access your phone's location.  I can't think of any reason why it would need to access your contacts.
Photo of Steve Sobel

Steve Sobel

  • 11 Posts
  • 14 Reply Likes
I actually have every single permission disabled and the app works fine to give me door-open alerts, and open/close the garage door.

I think I paired it to my garage door before these ridiculous permissions were added.

I'm not aware of any actual security cameras, lights, etc that can be accessed/used within the MyQ app - is that really a thing?
Photo of Sarah

Sarah

  • 2 Posts
  • 0 Reply Likes
Thanks for the replies.  Some phones will allow you to deny permission to apps.  That would resolve my concern.  However, folks with older android phones (android ver. 5 or older) can't do that.  It's either allow all or don't install the app.  I'm in that group.

I could justify some of the permissions as being for features I don't use and just ignore it.  But contacts?  That's a potential violation of my (and others) privacy, plain and simple.

I think Chamberlain should provide owners some explanation of why those permissions are requested/required.
Photo of Steve Sobel

Steve Sobel

  • 11 Posts
  • 14 Reply Likes
yeah to be clear, I'm not at all suggesting it's OK that the app asks for all these permissions - I honestly don't understand why it needs ANY of them besides location. I'd uninstall / never install the app if I had to grant the rest of those. That's a security nightmare waiting to happen.