I purchase the app for my new garage door opener but cannot use because if WiFi signal.

  • 1
  • Question
  • Updated 2 years ago
Photo of Jerry


  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Michael Parker

Michael Parker

  • 354 Posts
  • 34 Reply Likes
The app is free so hopefully didn’t actually pay money for it. And yes the door opener itself requires wifi. If you do not have wifi then you cannot control it remotely. If your wifi is too weak consider relocating the wifi router closer to the garage if possible and if not buy a wifi extender to place near the garage or inside the garage is possible.

Could you provide a bit more detail about “cannot connect because of wifi” ??
Photo of MyQ Community Manager

MyQ Community Manager

  • 798 Posts
  • 43 Reply Likes
Jerry - what kind of garage door opener are you using? Also, please provide more info about what you've tried, and how you've determined if the issue is your Wi-Fi signal.   

Michael - thanks for helping out!