I have to pay Chamberlain for Google Home integration?

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  • Updated 2 weeks ago
Is that right? Chamberlain requires me to pay them a monthly fee to use Google Home to open/close my garage door? If the answer is yes then Chamberlain just permanently lost a customer.
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MD

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  • angry

Posted 2 weeks ago

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Bob Landon

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There are many options that are free, but this one https://gotailwind.com is the first to actually integrate garage door control right into Google Home, not just Google Assistant. In other words, if you go into your Google Home app you won’t find Chamberlain, Liftmaster, or MyQ shown as a device, but you will find Tailwind - and it’s free.
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MD

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Edit:  I have to buy a $100 tailwind unit to control the MyQ bridge that I already paid $70 for?  Nope.
(Edited)
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Michael Parker

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Tailwind is Bluetooth connected isn’t it? Means you have to be 30-60’ from the unit to control the door

I was in another city and my brother in law came by to pick up some stuff he was storing I opened the door for him with HomeKit. Works great.
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Roger Owens

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yep! works from anywhere you can access the Internet, and it comes with Apple's brand or privacy!
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Michael Parker

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I think when I looked into them they were Bluetooth only
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Roger Owens

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I don't know about paying for Google Home, but I don't have to pay anything to use HomeKit (the Home app) on Apple devices—just have to have an AppleTV (3rd or 4th generation) or a HomePod or an iPad to act as a home automation hub/controller. I also had to buy the bridge (one time purchase of $50) from Chamberlain in order to use Siri commands (but newer openers supposedly don't need this bridge), but the Chamberlain app works great without a bridge for free. Several people have had problems making this work. I have had zero problems, and it's been running great for over a year. No cost since original purchases.

Good luck.
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MD

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I won't be learning anything about Chambelains newer doors as I will never buy their products again.  Charging a subscription fee for smart home integration is utterly absurd.
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Roger Owens

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I bet they have to pay Google somehow or the If This Then That people?
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Pm

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I once looked into this. If I recall correctly (I could be wrong) IFTTT charges a fixed fee which is pretty small. It's nothing when divided by all the consumers. Just think about it, there are hundreds of products out there that can be controlled through services like IFTTT, stringify, etc and they don't charge anything. And if they still have a problem with that, provide a dang API so other people can do the integration since Chamberlain isn't capaple of doing it.
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Michael Parker

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No there no monthly charges for using Google Home or Apple HomeKit


The only service that requires a monthly/yearly fee is IFTTT (If this then that) and IFTTT charges chamberlain so they in return charge the customer.


It would be nice if IFTTT was more transparent and charged the end user directly to stop the confusion
(Edited)
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MD

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I'm sorry but you are incorrect.  There is a monthly charge to use Google Home.  Directly from the Chamberlin website at https://support.chamberlaingroup.com/s/article/Link-MyQ-to-Google-Home

"Note: Linking to Google Home is a premium service and requires a monthly or yearly subscription (fees apply)."
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Michael Parker

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Wow that’s relatively new then

Too bad HomeKit is free and been using it for over two years without issue
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Pm

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Relatively new? Maybe I am misunderstanding something but for years Chamberlain said they are going to have integration soon. Their wording always sounded like they are going to charge for it and I was vocal that this would be a bad decision. Then they FINALLY announced the integration after many years but there was a charge and on top of that you can't even open the garage door for security reasons. What a joke!!
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MD

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Found out the answer for myself:  Yes, Chamberlain actually has the gall to charge you for using Google Home.  From the Chamberlain website:

"Note: Linking to Google Home is a premium service and requires a monthly or yearly subscription (fees apply)."  https://support.chamberlaingroup.com/s/article/Link-MyQ-to-Google-Home

The fee is $10/year or $1/month for monthly subscribers.  The amount is 100% irrelevant, the fact that Chamberlain charges for this integration AT ALL is completely unacceptable.  Goodbye Chamberlain, you will never get a penny from me again.


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Pm

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1000% the right answer. Imagine you buy a hue light (not that I would) and they charge you a monthly fee for turning the light on and off, get status information and change the color. Imagine you buy a door lock and they charge you a monthly fee to open/close it, get status updates, etc. Even my doorbell that sends me videos (uses 1,000,000x more data) doesn't charge me a monthly fee. Chamberlain just doesn't get it. I am not paying for such basic functionality that should be included, after all you bought a device for home automation integration.
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MD

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Yup. Chamberlain wants to charge me a monthly fee for integration of a service that is FREE. What a joke. Chamberlain lost a customer today, permanently.
(Edited)