I have "That device is on another user's account. Unable to add (310). - even after reset.

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  • Question
  • Updated 8 months ago
What do I do if it still doesnt work after I do the hard reset?
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Bulmaro Herrera

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Posted 8 months ago

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MyQ Community Manager, Employee

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Bulmaro Herrera, thanks for the info. I've requested a customer support agent email you for direct assistance. Someone will be in touch with you shortly. Thanks, Chuck 
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Steven Frisko

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Had the same problem yesterday and fixed it.

Contact me: stevenfrisko@gmail.com