Shannon - I apologize that you are having a problem deleting the device off your account. Can you send me your email address to MyQCommunity@Chamberlain.com? I would like to look in your account and see what I can figure out.
Still can't delete the device. Removed the app and setup again. Only get open alerts not close alerts. Sure seems like this product needs a lot of work to be reliable. Wish my installer would have listened to me and gone with the product I wanted. This one is not highly rated and now I know why.