I cannot clear low battery signal on my app. Changed batteries. Replaced door sensor. Reset WIFI. Can open door but can’t close with app.

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  • Updated 10 months ago
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Bob

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Posted 11 months ago

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MyQ Community Manager, Official Rep

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Bob, please try uninstalling and reinstalling the app. Let me know if this does the trick.  Chuck
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Terry Fischer

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I would suggest anyone having this issue should tweet to  @ChamberlainDIY asking for an update.  Also include @jsohovic who is the CEO of Chamberlain.   I dont usually go to those extremes, but I think 6 weeks is long enough.  It is time to fix them or replace them.

This is the response I received this morning -

Replying to @tafische

Terry, thank you for checking in about this. Our teams are actively working on a solution and we will post updates as we have them. Chuck