hub ́s green light is gone

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  • Updated 3 months ago
Hub failed connecting to internet so I unplugged it and reconnect it again but right three seconds green light disappeared when it was flashing. I ́ve reset it and nothing, I ́ve changed ethernet cables and no go either even though the blue light is steady...any ideas?
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luis alonso hernandez salas

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Posted 1 year ago

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MyQ Community Manager, Official Rep

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Hi Luis, 

I apologize for my responded delay - are you still experiencing this issue? 

If you are, please see the below article that should help you with this issue. 

http://support.chamberlain.com/articles/How_To/What-do-the-LED-lights-on-the-MyQ-Garage-Wi-Fi-Hub-an...

Best, 
Chuck 
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Carol Bagmon

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That did not help
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MyQ Community Manager, Employee

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Carol, please review these tips: http://bit.ly/2x3dSj4. Lauren
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Brad Pratt

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I just had the same issue, which led me to this page. I have my hub connected to a WiFi extender. My WiFi extender had connection, but not my Chamberlain hub. I fixed the issue by unplugging my WiFi extender for 30 seconds and plugging it back in. My Chamberlain hub reconnected about 2-3 minutes later. Hope this helps.