How can I change wifi hub to a new network

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  • Updated 2 months ago
I have set up my MYQ hub and door sensor and working great. I have noticed that for some reason my wireless router is acting up and wifi is becoming disabled almost everyday. This problem started recently and I want to rule out the MYQ hub.
I need to point MYQ  hub to a different wifi network and wondering how to do that without having to re-register the hub.
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meazz1

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Posted 3 years ago

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Dawn, Official Rep

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Meazz1 - You can just clear the Wi-Fi settings on the hub (reset) and set them up to your other network. I have included the instructions below. 

How to reset the MyQ Garage (Wi-Fi hub)

This will not clear the hub and opener off your MyQ account. 
(Edited)
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meazz1

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I was able to clear and set new WiFi on the hub with your instructions above. Now, I have a different issue:
It beeps and light turns on but would not open or close. 
Do I have to delete the door from the app and start fresh?
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Dawn, Official Rep

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Yes, the best thing for you to do is delete the opener off the app and re-add it. 

How to delete a device from a MyQ account

How to add devices to a MyQ Account
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Jaime Castelan

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This looks like a lot of work just for the wifi settings, maybe someone should develop a better way to do it.