Homelink compatibility bridge

  • 1
  • Question
  • Updated 1 year ago
  • (Edited)
I realise that this discussion board is more related to MYQ issues and there are also a significant number of disgruntled clients who where promised Homekit compatibility, but my issue is with Homelink.  This should be a no brainer.  I have 3 Homelink equipped vehicles and none of them can be programmed with my brand new Chamberlain B751c Garage door opener. Why? .. because my vehicles were produced prior to 2012.  Although it clearly states on the box that the B751 is Homelink compatible AND the online compatibility tool clearly validates this, it is not compatible.  This incompatibility has been confirmed by both Homelink and Chamberlain technical resources.  The only solution I have been provided is to purchase at my own expense a Homelink Compatibility Bridge at a cost of $50 cdn.  This is unacceptable.  After reading the Homelink Compatibility Bridge product reviews on tghe Chamberlain site, I also realize that I am not alone in my frustration.  How is it possible that senior executives at Chamerlain Group have not read the extremely negative reviews on their own website?  Get your head out of the sand people, you cannot ignore this.  I think you may have underestimated the home automation market and the insatiable desire that today's society has for being integrated and connected.  You may be be a big organisation capable of absorbing some marketing-engineering miscues but be honest with yourselves - you are loosing clients and clients=money.  It's time to get your marketing team aligned with your engineering team.  You cannot misrepresent your product and make blatant claims of functionality that do not exist. Will you do the right thing and send me and all the others who have been misinformed a Homelink Compatibility Bridge free of charge?
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Chris Romer

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  • Annoyed and Frustrated

Posted 1 year ago

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