HomeKit Integration

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  • Question
  • Updated 11 months ago
When can we expect HomeKit integration? Apple has now officially released the HomeKit app with iOS 10 and we saw your brand highlighted during the keynote last week. Are we going to be getting a firmware update to allow this to happen as it is what we have been told for over a year? 
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Corey Emon

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Posted 3 years ago

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MyQ Community Manager

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Hi Corey, 

We cannot share a specific date just yet, however we are actively working to complete our Homekit integration and we will provide an update just as soon as we can.

Best,

Kylie 
(Edited)
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Nehemiah Theophilus Bowman

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I am thinking a court case might be in order if they do not support the current model as it was promised to have HomeKit support.
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Jicolon1 .

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How can I make work with amazon echo
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valor

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The Echo doesn't currently support Chamberlain products.
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Curt Cozad

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The latest I was told was Apple HomeKit bridge will be available at the end of July 2017.
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Curt Cozad

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The latest I was told was Apple HomeKit bridge will be available at the end of July 2017.
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macjeff

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I called customer service and was told to return the model I bought because the homekit model would be a newer model unit.   The ones being sold now they said are not up-gradable since homekit is a CHIP.   So I returned it a month ago.
 
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Jamal Khalid

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I think if a new model comes, i would sell mine to an android owner and get the new model which works with Apple HomeKit
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Ward

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Interesting since I heard they used the correct Broadcom chip since the beginning of their internet gateway.  I've never opened it up myself, but its been reported by someone who did open it up.  Time will tell.  I find it funny that Liftmaster keeps responding that they can't share a specific date, but won't at least verify upgradability to the Forum.  They have a strange way of handling of their customers.
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Jeff

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The way some people jump on every word Chamberlain posts, it's no wonder they don't provide any details in these forums. They are working with a company that provides very little detail to their 'partners' and the release of iOS 10 actually broke some existing IoT products. Seems reasonable to me that they have a lot of work to do to make it actually work and work reliably before committing to a release date or providing details. I've been waiting for this upgrade too. Hoping it comes soon, but being patient.
(Edited)
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macjeff

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That makes no sense as assuming you mean Apple they gave developers 6 months to update the product with pre-release software that I tested myself.  Every homekit product that i have that had any issues I reported back to apple and the developers. I am happy to say that with the release 100% of things work.  So not being able to upgrade the product in that time makes no sense considering it was promised almost a year ago.   On top of that the Homekit chip has not changed since day 1.
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Jason Ross

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I've also been frustrated after having purchased a Chamberlain MyQ unit - from the HomeKit section of the Apple Online Store - and installed it to find that it is not compatible with HomeKit. When I saw it had been removed from the Apple Online Store, I called Apple to complain. I just got off the phone with Apple (after about 90 minutes) and my customer service rep actually got on the phone with Chamberlain. I was told two things. 

First, Apple says the Chamberlain MyQ unit is only temporarily not listed in the Apple Online Store, but for contractual renegotiation reasons that have nothing to do with this compatibility issue. (Not sure I believe it.) Second, Apple says that the Chamberlain rep acknowledged that the MyQ units aren't currently working with HomeKit, but are supposed to, and told the Apple rep that some kind of fix is in the works. But no details.
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Steven Naylor

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Good news everyone!  Since Chamberlain can't seem to make their own products work, now someone else can.  I'd be embarrassed.

https://www.yahoo.com/tech/first-apple-homekit-compatible-garage-235530298.html
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Nate Greene

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What I don't understand is why Chamberlain won't just use the new Siri hooks that are available for any iOS app in iOS 10. All they have to do is add some code to their app that tells the iPhone that there is a garage door controllable inside the app. No homekit inclusion needed!

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Kevin Wilson

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No half-measures. I want to be able to trigger my "Good Night" sequence and ensure that my garage door is closed. That's the entire reason I purchased the MyQ.
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Jeff Lauterette

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Thats easy to answer.  Apple has a security measure that it has to have a homekit chip and then you have to get the device certified before Apple will activate it.  Unless they added it which I doubt because the unit came out before the the chip was available.   Second I know devices that have been in approval for 6 months now.  So that could be the delay.
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LD

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It does have the chip according to the details I can find. It's a Broadcom chip that is HomeKit compatible. It's not a "HomeKit chip". It's a chip that meets security requirements of HomeKit.
(Edited)
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Wayland Kramer

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I am sorry but do you guys actually think a company that can't update the resolution of their app to support the iPhone 6 and later screen resolution will actually support home kit in the near future? It has been over 2 years and no fix to that issue. I suggest everyone finds an alternate solution.
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Don Sullivan

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I think it's pretty clear this isn't ever going to happen. After over a year of pasting the same deflecting commentary, they have delivered absolutely nothing. Looks like there is an alternative HomeKit compatible solution coming in February that I'll be keeping an eye on since I have no confidence it's ever going be delivered by Chamberlain.
(Edited)
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Don Sullivan

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It's subtle but Chamberlain seems to have reworded their scripted response to the various queries about HomeKit. They responded on Facebook today with:

Chamberlain Hi there, 
Thanks for reaching out. We are committed to ensuring MyQ customers have a reliable way to integrate HomeKit with the product they have now. We are working diligently to finalize that integration for MyQ-enabled products and plan to provide further updates in the coming months. 

Feel free to let us know if you have any other questions.
--------------------------------------------------------------------------------------------

They are now saying 'reliable way to integrate' instead of supporting HomeKit natively. Starting to feel like we're going to be looking at yet another gateway from HomeKit to MyQ instead of native support.
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Don Sullivan

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Yup, it's a gateway instead of the firmware upgrade they've been telling us it would be for nearly 2 years.
(Edited)
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Jeff Lauterette

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I posted before that a firmware update could not add the homekit chip to an old device.  So this is the only way to do it.   But a better option anyways since if this is done right your IP would be to the gateway and the individual units would not have their own addresses.   This means less devices taking IP addresses on your network.  And there is a limit of homekit devices so less chance of hitting that.
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Don Sullivan

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I understand all that. It's just fascinating because they were so adamant (despite all the details presented to the contrary), in writing for so long that it would be just a free firmware upgrade and then very suddenly they changed the language of their non-responses in recent weeks which is what I had commented on above.
(Edited)
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LD

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The current hardware does have a HomeKit compatible chip from what we've been able to gather. Regardless, it was promised as a free update.
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Andrew Taylor

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MyQ Community Manager

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Official Response

MyQ Community members, because you are valued customers and we appreciate your feedback, ideas and requests regarding HomeKit, we would like to offer anyone who joined the community by 9/30/2017 a free MyQ Home Bridge. This offer is valid through 10/15/2017. Please click here to redeem: www.chamberlain.com/communityoffer  

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Matt

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I know I am a little late on this but is there any chance I can take advantage of the free MyQ Home Bridge. I would like to hook up my lift master to my HomeKit.
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Shaughnessy TheDoll

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You’re years late buddy. They are in stores. They work. Go buy one. Why would they give you one for free now? Because you found a message board?
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Matt

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Years? Says offer is good through 10/2017 it’s 2/2018 seems like only 4 months unless I am missing something. Anyways thanks for your positive post.
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MyQ Community Manager

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Matt, this promotion has passed. We appreciate your interest and welcome you to stay tuned for future opportunities. Thanks, Chuck
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Ross King II

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I purchased a CIGBU yeasr ago and was promised a HomeKit upgrade, I have had the app and was a customer but gave up on the board with false promises, now I find you offered to make people like me whole but did not even email customers who ahve your app.  What about us