cannot OPEN door with Google Home or IFTTT .... WTF!!!!! and you want to charge me $10 yearly for this?????
Extreme disappointment at poor design of both
- announcement highly misleading because it does not say in BOLD letters "WE DO NOT PERMIT YOU TO OPEN THE DOOR" only close it or find out status
- no FAQ's at announcement
- support links in the email and the landing page dump one on top page of Support with no links to Google Home + MyQ
- support page search on "Google Home" returns no results
- no online way to cancel the $10 yearly subscription when customer discovers they cannot use it to OPEN the door
- ditto for IFTTT function - and there are no "use cases" to inspire a customer on why they would want this functionality
- DOES NOT SUPPORT DOOR OPEN!!!!! WTF!!!!!!!!!!!!
- Don't you realize there is absolutely no reputable solution on the market for a garage opener customer that supports real-time remote provisioning of security access codes to friends, family, & providers despite there being millions of garage door openers
- There is absolutely no reputable solution on the market for a garage opener customer to remotely "time-box" & provision a door security code for a service provider; eg. give a unique code to my house cleaners valid only on Wed between 10AM & Noon
- One possible solution would be to use IFTTT
- BUT YOU IDIOTS DO NOT SUPPORT DOOR OPEN!!!!!!!!
This is ridiculous. I can't get Google Assistant to work with MyQ app. It's totally worthless. Google just wants me to find the closest place that does garage things, nothing to do with MyQ. And no support for opening is ridiculous. I drive a motorcycle and it's very cumbersome to take off my gloves, dismount my phone, login, use the app.... My helmet has Assistant support and I can ask her to do almost anything.. except to check my garage door and open/close it.
This is some serious vitriol here, but I agree with folks. Unfortunately I too found out too late that what you have sold me is akin to selling a water bottle with holes in it: ie the most basic function of the product, opening my garage doors, doesn’t work. Shame on y’all for selling a bad product, blaming customers for your shortsidedness, and failure to address what is clearly a customer concern. At least be honest in your product description that it is a high-tech way of doing the same task as before. And this whole thing about security standards seems a bit far fetched. A saw tears right through most garage doors in seconds.