Gateway won't add devises

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  • Updated 2 months ago
Bought a new home with chamberlain gateway and myq opener(2016). Did a master reset on internet gateway since is was already under previous owners name. Reset the garage opener as well. Using the myQ app i am able to add my internet gateway but in the next step when i Want to add my garage opener I am having difficulties. When hitting the learn button it just just stalls out and says cannot add devise try again. I've tried the learn button on opener on wall as well as learn button on motor unit. Gateway has solid green light.

The Chamberlain opener is model: WD832KEVG
SERIAL NO. 162613200259
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Greg Swanson

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Posted 2 months ago

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