Garage Door Opening on its Own

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  • Question
  • Updated 3 weeks ago
Has a solution been identified for Phantom Operation?  I installed mine this weekend and my garage door has opened every day this week.
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Jon Taglieri

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  • frustrated

Posted 2 years ago

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MyQ Community Manager

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John,
We apologize you are experiencing Phantom Operation. There are a few things that can cause this type of problem. The most common causes are: possibly caused by a neighbor's remote being inadvertently programmed to your opener, a stuck button on a remote control, or a shorted wall-mounted door control sending unwanted signals to the garage door opener.

I have included troubleshooting instructions below:   Why does my garage door opener activate on its own? http://chamberlain.custhelp.com/app/answers/detail/a_id/232

Let us know if you have any other questions. 

Best, 
Chuck
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Scott Hedrick

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Any updated link available as this one no longer works.  Mine just started doing this last night.


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Natasha Houston

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Yes please I need to know to.
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Rob House

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I just got a Chamberlain B750 @ Home Depot to replace my killed LiftMaster. It goes up while I'm gone. Surprised I still have bikes.
I wish my old LiftMaster remotes would operate it.
Maybe my old LiftMaster wall button will work better than the smart + fancy crap ? No it doesn't.

This is real B$

When my stuff is stolen I'm suing Chamberlain + Home Depot.
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matt rouzer

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Our garage door opener is less than 1-year old and I am experiencing the same issue detailed above. I am shocked to learn so many others are as well, yet it seems this issue has not been addressed. Will someone from support please reach out to me immediately as I fear my home’s/family's security is at risk.
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Andrew kwegyir-afful

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I cant believe this is happening. Garage door opener now gives access to your home instead of keeping people out. Mine just started 2x in a row already
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Scott Hedrick

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Hey everyone, to those of you who have a Chamberlain Garage Door Opener that has started to open/close itself without any intervention I have the solution.  Call Chamberlain, 800-528-5880, and tell them that you have disconnected everything that activates the door to open/close and that the door still magically opened itself while everything was disconnected.  This will trigger their process to point to the logic board.  They will need the model number and manufacture date of your opener, these can be found on the opener itself.  They will also ask for your mailing information so they can send you, via UPS, a new logic board.  Install is simple and guidance can be found on YouTube, https://youtu.be/4kvYyTVwgqE.  Good luck all!