Garage Door Opening by Itself...

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  • Problem
  • Updated 4 months ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: 888LM beeping and red and yellow LED's flashing.

I have had the MyQ Garage installed for less than 6 hours now. I was super exited to get this product added to my smart home setup. Now, I find myself on a ladder at 1:00am uninstalling it because my garage door won't stop opening by itself.

My bedroom sits directly above my garage; so, with a chain driven LiftMaster opener, I know every time the garage door is opened because my bedroom floor shakes.

I was awakened 2 times tonight by the sound of my garage door opening. In 10 years, I've never had a problem with the opener until the night I installed this product.

Here's the weird part. After opening itself the 2nd time tonight, I unplugged it from the power outlet. A few minutes later, the door opened again! I then got the ladder back out and took it and the door sensor down and deleted the device from the app. Knock on wood...it hasn't happened again since.

Anyone else have similar issues? Why would it open again even after cutting the power to the device? This happened late at night, when none of my neighbors would have been using their openers, so I doubt it's any interference from them.
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Bobby Moore

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  • Frustrated

Posted 3 years ago

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Darwin Yang

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I'm pretty surprised there hasn't been a lawsuit against this company yet. My 888LM wall controller was the issue and it randomly opened the garage door at all times of the day/night and finally just stopped working altogether. This is not what the rep is calling "Phantom Operation". A reputable company should admit to the problem and do a product recall. But without a class action suit, there's nothing to motivate them to do so. 
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erin musick

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I had the same problem!! Has anyone gone with anotber brand that has been successful? How do I know which brands are compatible with my opener?
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Jimmy James

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Not sure who makes what, but my Crapsman does the same thing now. And Crapsman won't answer the phone.
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BullyG .

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Agreed.  If anything is stolen from my garage during such an incident there will in fact be a lawsuit.  "Phantom operation" is a nice little term for massive product fail and breach of homeowner trust and security.
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stephen belseck

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another wall mount failed (this is my last one) wouldn't open door until i replaced it. lower light still flashing continuously as it did with last control box i suspect control is going or gone on opener #2 which had control board changed. more trips up ladder. the motor board needs change out asap. thx
(Edited)

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