Firmware needs a pause between commands when operating two garage doors

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  • Updated 2 years ago
MyQ Garage fails to operate the second of two (similar) garage door events if requested simultaneously. For example, if I try to close both of my garage doors via the MyQ app (or the Wink app) in a very short time frame, the request I make second does not work.
I ran some experiments, and the problem only occurs when the requests are the SAME. That is, if I try to open both doors, one fails, and if I try to close both doors, one fails. If one is already open and the other already closed, I can change the state of both without a problem. I assume that this is because the Close event is delayed by several seconds by the safety delay (the many beeps and flashing light on the hub to, I assume, warn occupants that the door is going to close).
So, I'm guessing that programming in a few seconds delay between sending the two signals from the hub is all that is required. Yes, the user can do this manually when closing garage doors, but that lacks finesse and is a security risk when the user is trying to lock up quickly and remotely, and requires the user to be aware of the bug. The software/firmware should cover this.
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Posted 2 years ago

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