Finding the MAC Address of the MyQ Garage

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  • Updated 5 years ago
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  • (Edited)
The MAC (media access control) address should not be necessary unless the there has been a change in a user's home router settings. The MAC address of the MyQ Garage can be located while in the garage by using a Wi-Fi device.

If the MyQ Garage has already been connected to your network, you will not be able to access the MyQ Garage.

  • If necessary you can clear the Wi-Fi signal by press and holding the gear-shaped button on the MyQ Garage until the LED goes to blinking blue.
On your mobile deivce, go to your Wi-Fi settings and connect to your MyQ Garage (MyQ-nnn).

On your mobile device, go to your web browser and enter: setup.myqdevice.com/about.html

This page will provide you info on your MAC address for the MyQ Garage.


For further help, please contact June, the MyQ Community Specialist, at social@chamberlain.com. You may also create a conversation on this site to ask for help.
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Posted 5 years ago

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