False Opening notification

  • 1
  • Question
  • Updated 8 months ago
Had an opening notification on one of my doors last night. It’s using a 888LM with the new home kit hub. This door has been closed for the past few months and the app indicated that until last night when it showed it opening and then closing right away. There is another door on this hub that gets regular usage and notifications work properly. What’s up?
Photo of Greg MacKay

Greg MacKay

  • 1 Post
  • 0 Reply Likes
  • concerned

Posted 8 months ago

  • 1
Photo of MyQ Community Manager

MyQ Community Manager, Employee

  • 2294 Posts
  • 139 Reply Likes
Greg MacKay, thanks for the info. I've asked a customer support agent to email you directly for assistance. Please look for an email. Chuck