Error processing request (A102)

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  • Updated 2 years ago
  • (Edited)
My garage door opener worked just fine the first week. Then it suddenly stopped working. So I tried to reset my gateway and install the device again, but now I have got a problem when I try to add a new device. When I press the "Add" button on your web page the wheel starts spinning for about 3 seconds then it stops and this error message pops up:

"Error processing request (A102)". 

Thankful to get some advice on how to fix the problem as soon as possible. 
Photo of Ariel Harøy Jonasoff

Ariel Harøy Jonasoff

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Posted 2 years ago

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Photo of Michael


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Dear Mr. Jonasoff, 

Guess you are from Norway. Could you contact our European service? Their website is