ERR_CONNECTION_REFUSED after connecting to opener and trying access setup.myqdevice.com

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  • Updated 2 years ago
I am able to connect My Samsung S6 Edge Plus to the opener, however, when I try to access setup.myqdevice.com from the Chrome browser, I get an ERR_CONNECTION_REFUSED page.  I've check the advanced Wi-Fi setting for the connection, but can't find a setting that will allow the phone to connect.  Ideas?
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Damien Lindauer

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  • Frustred

Posted 3 years ago

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Mike Fissell

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Well, I just went through this and although I know this post is about a year old, had I seen and answer it would have saved me some aggravation.

When you select the MyQ WiFi network, turn off Smart Network Switch under Advanced option.  If smart switch is on it attempts to use your mobile network for connectivity instead of going to the door opener's WIFI for the setup.  Remember to turn it back on when done.  After doing this everything went smoothly.