Door remained Open notifications even when door is closed.

  • 16
  • Problem
  • Updated 2 months ago
We frequently receive a notification that our Garage Door remained open even though the door is in fact closed.  When I look in the app it shows the door is open however the actual door has been verified as closed.   Anyone else have this issue?
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Steve Perkins

  • 14 Posts
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Posted 4 years ago

  • 16
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Chamberlain Admin, Official Rep

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Hi everyone,

Please email us at social@chamberlain.com with the subject line "myQ community. False notifications.' Your Name' " and we will have one of our technical support agents assist you.