Door remained Open notifications even when door is closed.

  • 16
  • Problem
  • Updated 2 months ago
We frequently receive a notification that our Garage Door remained open even though the door is in fact closed.  When I look in the app it shows the door is open however the actual door has been verified as closed.   Anyone else have this issue?
Photo of Steve Perkins

Steve Perkins

  • 14 Posts
  • 2 Reply Likes

Posted 4 years ago

  • 16
Photo of Chamberlain Admin

Chamberlain Admin, Official Rep

  • 343 Posts
  • 14 Reply Likes
Hi everyone,

Please email us at with the subject line "myQ community. False notifications.' Your Name' " and we will have one of our technical support agents assist you.