Door not closed alert

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  • Problem
  • Updated 2 years ago
The door alerts are to limited.  My opener is fairly new however once in a while especially in the cold the door stops mid way while shutting.  I need an alert for "Door Not Closed". Not Door Open alert.  I actually had this working by using the Wink app which would send an alert if the door wasn't fully closed, however seems this stopped working with the recent Chamberlain App update. Please help this is a no brainier we need an alert if the door isn't fully closed.

If someone can tell why the door simply stops while closing I would love to know.  I can't reproduce the problem because the door reverses if there is a problem.
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Ken

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Posted 2 years ago

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Jim

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What brand and model is the garage door opener?

Close the garage door and then pull the trolley disconnect. Manually open and close the door slowly.  Do you detect any stiff areas of the door's motion?  And defective door hinges or rollers?  If the door is properly balanced, you should be able to open and close it fully using one hand.  If the door's motion is stiff, then the door or its spring system may need repair.  (Contact a qualified door service company for any door spring repairs or adjustments.)  Reconnect the trolley disconnect after testing.