Door alerts without door opening or closing.

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  • Updated 6 days ago
  • (Edited)
MyQ (Chamberlain App on iOS) is sending notifications that door is opening and closing, when in fact it has not opened or closed.  Door sensor is installed at the top left of the door.

What would cause this and how can it be fixed?  
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starbrite13613

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Posted 3 years ago

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Rose K

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So, there has not been a resolution to this in 3 years?! My system has given me false opening alerts the entire time (one to two years) I've had it. It's so annoying my husband wants to rip it out sometime when I'm not home to see him do it. Please fix it!
Update: Husband also says the red read learn light is lit on the wall unit as it beeps (& then sends a false positive alert).

(Edited)
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brian clark

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Hi folks same issue 2-3 years, 27 false closed notifications .I have been unplugging it for the last year when it got to be more than 5 false messages a day. I have thought about putting a sonoff switch to the power for the opener to get rid of most of them. For as much as I paid it's really frustrating, I can't say I would recommend it ether now. Hopefully someone will find a solution.

B
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Rebecca

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I have the same issue, orver the last year I have had so many false alerts, I don't even pay attention to them anymore. It has never actually opened or closed during those false alerts. One of these days it really is going to be open and I won't know it. So sad. I came here hoping to find a fix but it doesn't look good.
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Rebecca

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I have the same issue, over the last year I have had so many false alerts, I don't even pay attention to them anymore. It has never actually opened or closed during those false alerts. One of these days it really is going to be open and I won't know it. So sad. I came here hoping to find a fix but it doesn't look good.
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starbrite13613

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I am a home automation junkie. I love things that work FOR me. I have multiple Amazon Echoes (all styles), wireless switches, plugs, doorbells, alarms, etc.. when I saw the MyQ several years ago, I couldn’t wait to get one and set it up! Now, about three years later, I am sorry I ever did!

Ever since the first month the MyQ was installed I’ve gotten false readings. Went round and round with their forum tech support on causes, which appeared to turn out to be that it was too WINDY for my sensor to work correctly. What?!? WIND can affect alert notices of doors opening/closing?!?

MyQ CONSTANTLY loses its connection and causes the phone app to not work. When I bought it, one of the sole purposes for doing so was to give my father-in-law an easy way to be able to open any of our garage doors from either of his vehicles without having to get out first. Needless to say, MyQ has only cost me more in time and aggravation tech supporting my father-in-law than it has been worth. He’s not tech savvy and when the app doesn’t save his password or errors out without an understandable error, he loses his mind. Keep in mind, he’s 80 years old, too. I need a garage opener that just WORKS.

Then we were all promised that our MyQ would work with  HomeKit, which took FOREVER to come out, and if you weren’t a member of their tech support forum by a certain date you missed out on getting the free bridge that allowed you to connect to HomeKit. And once it came in, it still didn’t work as advertised.

I spent a couple hours installing the bridge when it finally came in. Got everything all set up in  Home. Set a schedule to automatically close my doors each evening, since my kids are NOTORIOUS for taking out the trash and leaving doors open. Then about a month later when I logged in to the app on my iPhone I got a notice telling me that scheduling was no longer supported on the MyQ openers! It would still work on my Chamberlain door with built in WiFi, but the three doors I PAID EXTRA to add this functionality to would no longer support it! And to top it off, if you wanted to add IFFT, you have to PAY a freakin’ subscription fee!!!

I am so tired of MyQ and their epic failure that I’ve ordered a new Tailwind IQ3 system to try. It says it does all the things I’m looking for, INCLUDING Alexa integration. I’ve had several questions and their tech support has been awesome! (Thanks, Scott!)
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Matt P

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You're better off getting/building a real automation interface. MyQ is for dummies, not techies, and if you weren't a dummy when you bought it, you sure feel like one afterwards!

I added a door sensor that interfaces to may actual home automation system. It's a good, simple, cheap way to double-check that POS MyQ sensor.
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starbrite13613

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As I said in my previous message, I have purchased a new Tailwind IQ3 system and it has been AMAZING.  

I am not a dummy, but I do not have the skills to program my own door sensors and make them interface with anything, but I am proficient in making reliable products work with my Samsung and Alexa home automation systems.  That's good enough for me, as long as the product performs as expected.  The issue is MyQ does NOT.