Did not receive any notification from MyQ app on my iphone or email

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
Did not receive any notifications from MyQ app on my iphone or email when door opens or closes even I setup an alert event, The door can be opened or closed using the app. Any suggestions or comments?

Please help!
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Chi

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  • confused

Posted 1 year ago

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Bob Benedetti

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Check the battery on the door sensor
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Chi

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Maybe I didn't mention the door that I referred was a garage door. I believe the garage door sensors are not running on the battery but getting power through the wires. Also when running the apps on the iPhone, it can actually shows if the status of the door is closed or opened correctly.