So after two calls to Chamberlain support, I think I have a defective MyQ HomeBridge. It constantly goes offline (309) in the Chamberlain app and removes my garage door from HomeKit. I have to remove and re-add the hub constantly, which always involves me climbing a ladder and is not an easy process...only to have it show offline again the next day. This should be a “set it and forget it” system and it is clearly not. How do I go about getting a refund or exchange for the HomeBridge? Life just seemed easier using the MyQ app separately. Alternatively, do I need to update firmware on the HomeBridge somehow?