CLOSE FUNCTION PROBLEMS

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  • Updated 7 months ago
My opener is 10 yrs old. Recently I’ve found that the door opens with no problem when operated several yds distant but won’t close unless very near the door and often times not even then. There appears to be something amiss with the electronicsin the head. Any help would be greatly appreciated...thanks in advance..
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es347

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Posted 10 months ago

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MyQ Community Manager, Employee

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es347, Let me look into this and I'll be back with you soon. Thanks.
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es347

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..ok here’s what I found out. I installed an LED bulb on my opener. It emits RF that interferes with the remotes signal transmission. Removed the LED and voila...
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MyQ Community Manager, Employee

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es347, thanks for sharing your solution to this. Good to hear everything is up and running again. -Lauren
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MyQ Community Manager, Official Rep

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es347, if you are looking for an LED light bulb that won't interfere with your opener, we recommend the following: 
  • Phillips, 462481, 60w
  • GE, LED17DADL9-HT2, 100w
More info here: https://goo.gl/nq6k23

Have a great day, Lauren
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Ronald Olsen

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Nice to discover this problem after we buy a new garage door opener. Where do we find the GE bulb? I can't find it anywhere.