Charging for IFTTT?????

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  • Updated 5 months ago
Photo of Dan Baumann Jr

Dan Baumann Jr

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Posted 2 years ago

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Rori Stumpf

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The year is 2017 and Chamberlain thinks product integration is an optional premium feature.
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MyQ Community Manager

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Stuart, let me know if you have any questions I can assist with. Thanks, Chuck
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Llessur Hsinav

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I will also not by Chamberlain ever again myself this is nickel and dime me at its worst I'm disabled on a fixed income and they want me to pay 10 bucks fuck them
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A. Judeh

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Not buying again for sure! And will never recommend. Charging for something free!! Huh.
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Jarrod Lilly

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Yeah. It’s absurd they charge for IFTTT integration. Never heard of that before.
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John Tate

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Disappointed is an understatement. Have been a customer for decades. Have Chamberlain equipment in both my home and shop (6 overhead doors in total -all Chamberlain). Just getting into automation, and to see that they want $10 a year for "premium integration"? On top of the MyQ investment? Well I guess I don't have much $$$ into the MyQ, I'm sure someone else has a similar interface for openers. And I know one thing for sure, when these openers need replacement, I will NOT be shopping for a Chamberlain. When will these companies learn, it's not the $$$, it's the principal????
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KWolfe81

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Not only that, but there's no IFTTT action for open door!
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Tristan

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Pretty sure this is false advertising...
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BBIE

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Deceptive?  You're making an assumption as to WHY they removed it.  Did you talk to them and did they TELL you that they removed it BECAUSE they didn't want to be DECEPTIVE anymore?

How about "they removed it because it was ambiguous to people who don't understand the difference between standard and premium services"?  Just as plausible.
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BBIE

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Tristan said: "I will concede that this is not cut and dry false advertising, but there is definitely a case for deceptive advertising practices and a prior history of false advertising."

First, I want to thank you for finally understanding that THAT (your first sentence) was the ONLY thing we were disagreeing on.  My only claim was that what was posted (by Dennis) did NOT amount to false advertising. Oh, and yes, one of my two degrees included copious numbers of classes in civil and business law.

Second, while being deceptive is possible (we can't rule anything out, so I concede  that point to you), I would venture a guess that it's little more than us reading into something, something that's not there.  I highly doubt that, when they were getting ready to announce/roll out the IFTTT integration as a premium service, someone executive @ Chamberlain jumped up said, "Hey, let's leave that "no monthly fee" in our advertisement on the web site to trick people into thinking all these NEW services are FREE when, in fact, they aren't.  I'd venture a strong guess that they never even THOUGHT about it, to be honest.
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Tristan

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BBIE, while I agree that they probably did not intentionally leave that line in the adcopy to trick people, but doesn't mean it wasn't deceptive.
(Edited)
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BBIE

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Deception requires intent.  An oversight lacks intent and, as such, lacks deception.
(Edited)
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BBIE

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I'm glad this conversation returned to a less aggressive tone. Thanks.
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Cameron Vetter

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What a scam, this makes me want to rip my garage door opener down and throw it in the garbage.  I'll never buy chamberlain again.
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Dennis James

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They're updating their openers.
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BBIE

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There's no cost or monthly fee to use your phone and the MyQ app to open, close or monitor your GDO.  Your image is misleading.
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Scott M.

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Love it!
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Tristan

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Jeff Dempster

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lol
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BobTheFactChecker

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100% agree here. IFTTT integration is not something that ANY other company charges for. Every other smart home integration system I own (Google Assistant, Philips Hue, Nest, Rachio, etc) plays wonderfully with IFTTT, and they never attempted to nickel-and-dime their customers with a bogus "integration fee". I could easily afford the $1/month charge for either IFTTT or G.A. but refuse to do so out of a strong sense of principle.

Chamberlain would do well to nix this monthly charge ASAP, as well as the one for Google Assistant integration.  
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Dennis James

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Couldn't agree with you more. A real pathetic move by Chamberlain. Not only are they charging, you still don't have full control of you GDO. From what I saw by using IFTTT with Google Assistant you're only able to close garage by voice. You would assume if you're expected to pay you'd have full control of your GDO without restrictions. Nope. Just let us use the darn GDO we paid for the way we want!
(Edited)
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Frank Jones

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Guys/gals - in addition to complaining here, go and rating everything you own one star.  Especially their apps and garage openers.  It's one way to send a message.