Charging a fee and losing business

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  • Updated 4 months ago
I am going to replace 3 openers next month. I have eliminated Chamberlain because of the monthly fees. In shopping around, most sellers were recommending Chamberlain 's Group products. But they were unaware of the fee. As a result they are downgrading their recommending their products. Can't get an answer on 1 or 3 fees if I purchase 3 units from Chamberlain or sellers (ie Lowes, Home Depot, Overhead Door, various on line sellers).
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Michael D Wilson

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  • angry

Posted 4 months ago

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Chamberlain Admin, Official Rep

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Hi Michael,

Thank you for contacting us. Currently our subscription fee is based on an account basis. If you are purchasing 3 openers then you would just login to the same account. Does that answer your question?
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Michael D Wilson

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But would I charged 3X for three units ($3)?