Changing notification sounds.

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  • Updated 1 month ago
Is there a way to have a specific sound for the notification.  I can not find on my phone where to change the sound.  It jsut uses the basic notification of all other notifications that I get.
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Mark Behnke

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Posted 3 years ago

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Dawn, Official Rep

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Mark - The notification is set up through the phone. What type of phone to you have? 
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Wm Camarata

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iphone
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Wm Camarata

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iPhone 5S
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Bob White

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There is no particular notification that is listed that the application will use. If your programmers cannot figure out how to do separate notifications, like for door opening and a different notification for door closing, at least please tell us what notification is being tripped when the activity notifier is sent that makes the sounds that result. The absolute best update would of course, be to enable different notification tones for the two activities . That is not anything hard to program too!!!!

Thank you ever so much!
(Edited)
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Joseph Leo

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Agreed.  Seems the whole product should be in a beta testing stage rather than several years into an international rollout.  The APP which strikes me to be at least 5 years behind currently acceptable standards is clearly the easiest of the many issues to correct, so I don't understand what is taking so long.  Fixing it would save a lot of money being invested in the customer service operation required to field the many calls from confused and disgruntled owners!
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Richard

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iPhone 6S user here. I also agree that this should be a feature of the app. It's extremely common for apps to have different notification sounds for various triggered events.
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Dawn, Official Rep

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I was incorrect when I said that the sounds are through the phone settings. I have input this as a request. I agree that being able to change the sounds would be helpful. 
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Jeff H

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Hi Dawn,
Please include Android phones and tablets in the goal for sound changes.
Example:  HTC One M9 ...  has app called Qpair (bluetooth app) to make the bluetooth paired to tablet.  LG G PAD which also has the MyQ app installed.
I am thinking some kind of technology similar to Qpair to know if I am home.
Currently the LG G PAD makes a louder alert when signal comes from HTC One M9.  Several times I get the tablet alert but fail to hear the same alert on the HTC One M9 cellphone.

IMO the current alerts are very poor in getting my attention..
(Edited)
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Justin Schwalbe

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I, too, would love to be able to choose a specific ringtone for this app. Right now it's just the default TriTone - if this goes off when I'm asleep I basically ignore it because it could mean any number of things. If I could set it to my own chosen specific ringtone and it goes off then I know it's time to grab my bat and run downstairs!

Any status updates?
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wijnaldumwilliam

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  1. Copy the MP3 files to your phone. ...
  2. Go to Settings > Sound > Device ringtone. ...
  3. Tap the Add button to launch the media manager app. ...
  4. You will see a list of music files stored on your phone. ...
  5. Your selected MP3 track will now be your custom ringtone.
1. Download and install iExplorer. This program will let you browse your iPhone's file system and change the files contained within, including the custom alert tones that come bundled within each app.2. Plug your iOS device into your computer and start up iExplorer. It may take a second to start up, so just let it sit while it loads.
3. Find the app whose notification you want to change in the left sidebar and double-click on it. Head into the sub-folder with the app's name. For example, if we're looking to change Sparrow's notification sound, you'd go into com.sparrowmailapp.iphoneapp/Sparrow.app.
4. Scroll through the list of files until you find the file you want with a .caffile extension. These are going to be the notification sounds the app uses. Find the one you want to change, and note its filename.
5. Next, find the file you want to use as the tone for that app. You can either get these online, take them from another app, or make your own using software like Audacity. Whatever you do, make sure its in the same format as the tone you're replacing. If the tone you're replacing is in .aifformat, just convert your new tone to .aif using your audio converter of choice. If it's in .caf, convert your tone to .aif and change the file extension to .caf.
6. Rename your desired tone so its filename matches the one you want to replace. Then, just drag it into iExplorer to replace the app's default tone. You should get a prompt asking if you want to delete the original. Click OK to confirm.
7. Lastly, remove your device and close iExplorer. You should find that your app now uses your new tone!
(Edited)
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Joe

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That looks very elaborate and I'm not a tech novice...
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jed kaplowitz

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Is there a way to do this on an Android phone?  I looked through the application, and I looked at settings/notifications and I don't see a way.  Maybe there is a place to ask for enhancements on the Chamberlain website.
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jed kaplowitz

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That's what it looks like to me.  I think this would be a feature request.  I have a "door opening" ringtone alert that I want to use for this app.  This is a pretty simple feature to add.  Kind of amateur that it's not already there.
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Joe

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I agree as well, my original post I wanted to change it, right now when the garage door opens or closes it sounds like my text alert so it forces me to check the phone regardless now, should be on an update.  Hopefully Chamberlain is reading these posts.
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jed kaplowitz

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Well...
You can easily change your default text alert to something else.  Then at least your garage door doesn't sound like your texts.  I did that.  But there are other apps that use only the default sound (like MyQ).  Like I get news alerts (as mentioned earlier).  You can also change your default email alert to something totally different from your default alert, and your default text alert.   I downloaded this app:  "Ringtone & Alert Manager" (works with Android).  Simplifies the whole alert thing (but doesn't help with MyQ)
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Joe

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On my Moto X 2nd Gen for some reason I can't get the phone to distinguish the difference between the apps, which bothers me, when I change the text, the Chamberlain app changes to that tone as well.  Maybe my phone issue?
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jed kaplowitz

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no, no... you're changing the default ringtone for your phone.
You need to go into your text messaging app, go into settings, and change the ringtone from there.
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Unlovable

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What is the status IOS? Is there way I can change the alert tone as of Jan '17?

We have several IOS devices in the family and my wife's phone get's push notifications from several social media sites that have the same tone as the Chamberlain alert. Needless to say I hear that tone a lot. I want to change it on my phone so that whenever she get's an update on someone's food/booze picture or cat video I don't think someone is sneaking into my garage.
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JM

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I would like to see this too. I bought the Chamberlain Wifi opener specifically because it advertised: "Receive automated alerts when your garage door is open - customize alerts to fit your needs".  This was so I would be able to act quickly if someone were breaking into my garage during the night or while I am at work. However I am unable to customize the alerts to sound like something other than a text message coming in, which I can't check constantly at 2am or in the middle of the work day.   I would not have bought the opener if I knew this before...
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jed kaplowitz

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the best solution for now is to change the sound for text messages and not use the default sound.  That at least lessens the number of events that will generate the default sound.
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JM

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Thanks Jed, that's a good suggestion.  That will reduce the congestion somewhat, though I do get a lot of notifications from other apps. It would be ideal (and I imagine it would be simple for Chamberlain to implement) to have the ability to have a unique notification sound for this...
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jed kaplowitz

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Seems like a simple solution for them to allow a custom sound, or to even have their own hardwired sound.  I changed the sounds of incoming emails, and incoming texts, but it's true, I do have a bunch of other alerts (like alerts from health apps, and newspapers).  It seems to me that there should be no app that doesn't allow you to customize it's alert.  No app should only use the default.
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jholstein

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I agree, This app needs to be updated to include better notification options.
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MyQ Community Manager, Employee

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jholstein, thanks for the input. I'm sharing it with our development team. Lauren
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Matt Parker

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Is there any progress on this 10 months later. I find it very annoying that the push alert is the same as my text alert, and most other apps have a way to change the ringtone.
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Jay Goldberg

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This thread has been going on for 2 years. Does not look like it is a high priority.
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David Zarlington

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Almost all other Apps can be made to have a unique notification/alert. Change each of your apps to the unique alert sound you would like. Then in setting chose a Default notification sound not being used by the other apps. MyQ does not have an option and only uses the phone default. They are behind the times.