chamberlan my q opener opens on its own

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  • Updated 4 months ago
I have owned garage door openers in my homes for 40 years and have never had a door go up on its own. I installed an chamberlain my q opener about 2 years ago very nice better than sliced bread I thought until now. The door goes up on its own any time it wishes. I have read the fix but do not believe this is the problem. with the rolling code system how could someone program into my opener that has been programed for 2 years. If I re program I have still lost all confidence that this opener will keep my home secure. Now I need to park outside and un plug the power to feel safe. I guess I need to just go out and by an old fashioned opener to feel ok again. Technology sometimes sucks!!.
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Jay McNeilly

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Posted 4 months ago

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Chamberlain Admin, Official Rep

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Hi Jay,

Thank you for reaching out to us! Your garage door opening on its own should not be happening. Safety is a priority of our company. Can you email us at social@chamberlain.com with the subject line "myQ community. Door Opener issue- Jay McNeilly" ? We'll have someone contact you as soon as possible.