Chamberlain Products Gone from Apple Store

  • 2
  • Problem
  • Updated 2 years ago
I bought a MyQ Garage kit from Home Depot last week, after searching the web for "HomeKit compatible garage openers." The Chamberlain MyQ products were basically the only non-hacked solution that came up, and I noticed they were being sold and promoted on Apple's online store, so I figured I was good to go.

Just like everyone else, I was dismayed to discover that their current products are not acctually HomeKit compatible at all, and their last official statement on HomeKit is from Jan 2016, when they say basically that they're evaluating HomeKit for select products.

What is new and interesting, is that as of yesterday, 9/26/16, Chamberlain products are completely gone from the US Apple Store. I don't know if Apple finally wised up to the fact that Chamberlain is not livign up to its promises as a "HomeKit Partner" or if this means that new products are coming that are actually HomeKit compatible.

Time will tell. This is a product category ripe for development. If Chamberlain/Lift Master doesn't do it, someone else will.
Photo of David Robertson

David Robertson

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Joe H

Joe H

  • 1 Post
  • 1 Reply Like
Thank you for your post. I was going to buy 2 Chamberlain WD1000WF garage door openers, but have decided to wait until a company provides actual Apple HomeKit support.
Photo of jim burgs

jim burgs

  • 1 Post
  • 1 Reply Like
if people want the homekit ready product they must return the old models for refunds that would force  chamberlain to create the new product that is apple homekit ready
Photo of Anthony Ondre

Anthony Ondre

  • 1 Post
  • 0 Reply Likes
Was shopping HomeKit gear and am really interested in a garage door opener but only if it is HomeKit compatible.  

Hooked up my mother-in-law's Schlage Sense front door and was extremely impressed with the ease of setup, the local use and the remote use per her Apple TV.  That's EXACTLY what people want, even 70 yr old no-tech ladies living in Florida who want to make sure their house is secure when visiting the grandchildren out of state during a hurricane.  Have to have a garage door opener thats the same...

Best of breed hardware and let ME pick the app and let Apple secure it with HomeKit so the Chinese and the FBI can't hack my house. This is not security of my photo album, this is security of my on-line house. Sorry Chamberlain, Apple has the best cybersecurity and customer privacy performance record in the business, no exception.

When I can say "Hey Siri, is my garage door closed" when I am away from home, then I will pull my wallet out.

(Thank you for the post Mr. Robertson, was hovering on the Amazon checkout button)

(small update, Lowes customers review: https://www.lowes.com/pd/Chamberlain-MyQ-Garage-Universal-Smartphone-Garage-Door-Controller/99990819... )
(Edited)
Photo of David Robertson

David Robertson

  • 3 Posts
  • 0 Reply Likes
Thanks for the reply, and glad my input was helpful. I don't really understand the hold up - it sounds like recent Chamberlain MyQ products have the appropriate chipset to support HomeKit, but have been waiting on a firmware update to implement it.

We recently bought an older house and I installed Phillips Hue in many of the rooms, which sold me on the promise of the connected home - super easy to set up, energy efficient, didn't break the bank, and added functionality to the house without having to mess with wiring. We added wireless, wall mounted switches in several rooms that only had pull cord lights. It's also very nice to be able to turn off all the lights at night or have them cycle in a smart way when you're on vacation.

We didn't have a garage at our old house and we've driven away several times without shutting the garage door. I just want to be able to tell Siri to put the garage door down when we're away.
Photo of David Robertson

David Robertson

  • 3 Posts
  • 0 Reply Likes
Hi Noah,

I just received my second email update, from two different threads on the Chamberlain forums, about your proposed class action lawsuit.  Are you posting this in every thread related to MyQ? Did you know there was already a thread dedicated to the idea of a class action lawsuit?

https://myqcommunity.chamberlain.com/chamberlainmyq/topics/class-action-against-chamberlain

I think Chamberlain is probably guilty of false or at lease misleading advertising, but I returned my MyQ kit within a few days of discovering it didn't work with HomeKit and am not interested in suing them.  Lawyers are generally the primary beneficiaries of class action suits, and I doubt this would make Chamberlain more likely to support HomeKit.  If you want to pursue it, more power to you, but maybe consider posting in the thread already devoted to this (above).