Chamberlain HD750WF will connect to home wifi, will not register in MyQ app

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  • Updated 5 months ago
We have setup and installed a Chamberlain HD750WF and have been unsuccessful at controlling it through the MyQ app. 

First we tried the instructions in the App but it continually failed after trying to configure the wireless settings. Then we used the instructions in the manual to manually connect to the setup wifi "MyQ-XXX" and configure via the web browser. 

The device went through the setup and gave the long three beeps indicating that its connected to the wifi, router, and internet. I verified that the device is on the home network by checking in the router's settings. 

The final step of the web based setup times out after clicking next. It redirects to a website to register the device but never goes. 

Finally, we tried using the app after the garage door is connected to the wifi. However, it 'searches' for devices, times out, and wants to start the whole process over again. 
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Mike B

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Posted 5 months ago

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