Cant't open IFTTT or Google Assistant?

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  • Updated 6 months ago
Well don't I feel like a class A sucker.  

I decided to be a good sport and pay the ridiculous $10 year fee that Chamberlain/Liftmaster have decided to impose in order to use 3rd party automation services.  However, after setting up an IFTTT subscription, I found that the only thing I could do was to close the garage door.  Oh well, I figured I'd just try the Google Assistant instead, so I add a subscription for Google Home/Assistant, only to find that doing so requires a separate $10 a year subscription (really? You guys think that this is how that process should work?).  Only now I also learn that Google Assistant also cannot open the garage door.

Seriously, what is the point of charging users for such limited functionality.  This doesn't seem like a full-fledged subscription service, it feels like a beta product with major functionality issues.  It seems incredibly ballsy for a company to charge existing users and still not provide the functionality that pretty much defines what a garage door opener is expected to do (heck it's right there in the product name).

This is incredibly insulting as a customer.
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Sean Kilbride

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  • taken advantage of

Posted 9 months ago

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chris

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Curious, who do you pay? Google, ifttt, or chamberlain? Who gets these $10 bills? Your free MyQ app will open your door for free with the correct hardware.
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Sean Kilbride

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Yes, I'm quite aware that the MyQ app will control my garage door, I've been using it in lieu of a traditional garage remote for over two years. However, the app doesn't allow any integration with home automation devices/services like Google Assistant or Amazon Chamberlain offers this integration (direct integration with Google Assistant, and IFTTT for Alexa.). Unlike most smart devices, they charge a subscription to allow this. However even after paying Chamberlain's connection tax, they don't allow any of the services to open the garage door.
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Sean Kilbride

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Curious as to why you feel the need to troll people on a garage door forum...
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chris

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I can only speak for iOS. But I’m required to be signed into my phone to open using HomeKit, Siri, or MyQ app to open my door. Seems reasonable. But when I open or close my door this can trigger any automation I want. I think what you pay those companies for is the coordination of all your other device responses based on a single device or trigger. Not to open or close a door alone.
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Sean Kilbride

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I'm not paying anyone other than Chamberlain, since a key function of a garage door is the ability to be opened, I kinda expect that core functionality to be available.
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chris

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So stay with the MyQ app only. Confusing I’m sure.
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Sean Kilbride

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Wow...and you're telling me this advice is free? Amazing...
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Michael Parker

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I use iOS no subscription required. And through Apple Watch doesn’t need phone unlocked to use.
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Sean Kilbride

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Connection to Siri requires the Liftmaster MyQ Home Bridge which is 2x the price of the MyQ internet gateway. The difference is that even after paying to allow 3rd party integration, they don't allow any way to use these services to open the garage door.
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Michael Parker

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The HomeKit bridge should not be twice the price by any means. It was initially listed for $49.95. I think it’s like $60-70 nowI paid over $200 CAD for the I initial gear to work with the app.

I was using an open source (free) solution to use Siri and HomeKit before my HomeKit bridge came in

It worked quite well for the Chamberlain door opener and still does today for my other non-HomeKit compliant devices

iOS users wanting HomeKit with their non HomeKit devices should look up “homebridge”

I still use it for my hue lights, wemo switches and my nest thermostat so that I can use Siri to change temp and turn lights on and off

It’s not super difficult to install but does require an always on spare computer and a bit of Linux know how.
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Matt Starr

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I think the issue is AUTOMATION!!!   He is using an app that controls all KINDS of other items and bouncing from app to app is just wrong.  IFTTT is a great solution and NO ONE charges for IFTTT automation that i have ever seen.   My example is my gate opener at the bottom of drive and garage door.  One button, open both?   IFTTT is the solution.
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Michael Parker

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IFTTT is charging all companies using their servers and network now it’s up to each company if they want to recoup the $500/year charge IFTTT is charging them

A good write up here about it

https://staceyoniot.com/chamberlain-p...
(Edited)
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Sean Kilbride

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I'm more than willing to pay, but not if Chamberlain intentionally removes key functionality.
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chris

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The whole voice thing and not closing has frustrated a lot of people. I can understand the frustration and if closing the gdo is the reason for those subscriptions I certainly would not pay for it either. I imagine that could change in the future but I wouldn’t bet on it. Maybe you can cancel during the free trial period?
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Matt Starr

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For a company this size $500 per year is a what they spend on highlighters in a month?    If recall the startup fee is the barrier. 
It is not just voice automation.  I can send a text message to IFTTT and fire an action, I can use alexa...  I can create a web hook, send an email.   They are using IFTTT internally, you can tell by all of the integration points.  To Sean's point don't cut of the functionality and FORCE me into your own APP.  If the claim is security, that is just wrong, security through obscurity is never good security.   Ive done enough with encryption to know if your not willing to tell people what you are doing and let them have at it to try and break it, then your design choices where poor.
I would not pay $10 unless it is opened up to allow me to check the status, open, close...  Just closing the door is silly functionality.   I can do that with an arduino and 2 hours of code.
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David

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Didn't you know, they offer great functionality right out of the box.

/s
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James.

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Now apparently it won’t even allow you to close the door.
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John Johnstone

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What is the point?