Can't seem to update the firmware from the app... it just puts up a box and then disappears.

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  • Updated 3 years ago
I am having reliability issues. The push notifications seem to work but I can very randomly get the app to open or close the door. 

Sometimes it will open it. Sometimes it won't. Sometimes it will beep and flash to close it, but it won't actually close it and shows an error.

It is programmed (to an older chamberlin garage door opener) It just seems overall to be flakey... any way to fix this?
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John

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Posted 3 years ago

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Dawn, Official Rep

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John - When you are having an issue with the door opening or closing from the app, do yoy get an error message? How is your Wi-Fi signal up by where the hub is located. 

Answer Title: How to test the Wi-Fi signal strength in my garage
Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/7340