Cant add MyQ Gateway to my Chamberlain Account I get Error 225

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  • Updated 1 month ago
MyQ Gateway Model CIGBU/C has solid green light and shows connected to my router. No blue or yellow LED is on. When attempting to register the device with my chamberlain account, I get the erro seen in the screenshot below. Any Ideas?
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Ethan Blue

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Posted 10 months ago

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Rick

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typical Chamberlain no one replays I'm having the same issue
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Tony Lee

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green light solid, but got erro code 225. no info online. who know what is that

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Chamberlain Admin, Official Rep

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Hi Everyone,

Thank you for being a part of the myQ community. If you are still having issues with this error code, please email us at social@chamberlain.com with the subject line "myQ Community. Error Code 225. 'Your Name' " and we will pass your request to our technical support team.