Cant add MyQ Gateway to my Chamberlain Account I get Error 225

  • 1
  • Question
  • Updated 3 months ago
  • 1
MyQ Gateway Model CIGBU/C has solid green light and shows connected to my router. No blue or yellow LED is on. When attempting to register the device with my chamberlain account, I get the erro seen in the screenshot below. Any Ideas?
Photo of Ethan Blue

Ethan Blue

  • 1 Post
  • 0 Reply Likes

Posted 11 months ago

  • 1
7 months ago
Photo of Rick

Rick

  • 8 Posts
  • 0 Reply Likes
typical Chamberlain no one replays I'm having the same issue
4 months ago
Photo of Tony Lee

Tony Lee

  • 1 Post
  • 0 Reply Likes
green light solid, but got erro code 225. no info online. who know what is that

3 months ago
Photo of Chamberlain Admin

Chamberlain Admin, Official Rep

  • 320 Posts
  • 14 Reply Likes
Hi Everyone,

Thank you for being a part of the myQ community. If you are still having issues with this error code, please email us at social@chamberlain.com with the subject line "myQ Community. Error Code 225. 'Your Name' " and we will pass your request to our technical support team.
  • 1

Powered by Get Satisfaction