I have a solid green light on myQ gateway and I go to the web site to add a place. I first add the serial number of the gateway successfully and then the next screen is called "Name Place", and there is a dialog box where I enter the name of my garage. I then hit save and nothing but a quick rotating arrow animation occurs. I can try different names and hit "save" a hundred times and can't get past the screen. If I click on the X, I'm back at the beginning with no saved places. What's wrong?