Cannot program chamberlain lift master (2011) to work with app

  • 1
  • Question
  • Updated 3 years ago
When I press the purple learn button the app is unable to program the opener
Photo of Lynne Noelke Cassidy

Lynne Noelke Cassidy

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Richelle

Richelle

  • 32 Posts
  • 2 Reply Likes

Hello Lynne – I apologize that you are having trouble adding your garage door opener to your MyQ account. You mention that you are pressing the purple learn button on your opener. The garage door openers with a purple learn button are not compatible to the Internet Gateway without the addition of the MyQ Control Panel. The MyQ Control Panel gives your garage door opener the ability to use the MyQ technology. You will need part number, 041A7928-3. This part is available from our contact center. Here is our contact information. http://chamberlain.custhelp.com/app/answers/detail/a_id/4003