Cannot get B750 to connect to my network

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  • Updated 4 months ago
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I cannot get the B750 setup on my network.

My router is the Google Wifi Mesh Network.
Steps I have taken:
  1. Tap the learn button 3 times and wait for the beeps/blinking blue light
  2. On my phone/ipad/laptop connet to the MyQ-0A2 Wifi Network
  3. On that same device, go to setup.myqdevice.com and click start
  4. Find my home network and select it
  5. Enter my SSID
  6. Here is where it always stops. The screen that says "Your wifi garage door opener is connecting to the internet through your network" 1 beep = connecting to router, 2 beeps connecting to the internet, 3 beeps successful
At this step, it never beeps and after about 60 seconds a new webpage opens to say it has been unsuccessful.

Any ideas?
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Ryan S

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Posted 4 months ago

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Chamberlain Admin, Official Rep

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Hi Ryan,

We are sorry to hear that you are experiencing issues with setup. Check out this article that has rules for router settings, you might also need a Wifi-extender. Let us know if this helps. If not, can you email us at social@chamberlain.com? Please include subject line "myQ Community. B750 Connection issues- Ryan S."

https://support.chamberlaingroup.com/s/article/Recommended-router-settings-for-the-MyQ-Wi-Fi-product...