Have tried to connect garage door opener to internet gateway for 2 weeks (on and off). Please help me as I am about to dismantle the garag door opener and take it back to Home Depot. This is typical with modern techno systems, only about half the time they work!
Investigating further - i can press the GDO wifi learn button 3 times and link to that with my smartphone but I am always getting a 309 error when I try to add the device to my MyQ app. My internet gateway is connected to my router and the light is solid green. I have a suspicion that the Gateway is not connecting to the internet. WTF am I doing wrong?