Can the beeping when closing via smartphone app be disabled?

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I was able to set up my gateway and add my garage door opener without any problems, but I don't like the beeping when closing the door with the phone app.  Is it possible to disable that?
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Mike

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Posted 3 years ago

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Dawn

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Mike - There is no way to disable the beep coming from the opener when you close the door from the app. That is a security feature to alarm someone that the door is going to close. 
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Spoon Janders

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Viktoria Basarab

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Thank you so much!! We have a chaimberlain MyQ, we took ot out and now therres no more beep!
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Daniel Ivanov

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How about the blinking light that goes along with it? Anyway to disable that? It's not very good for incandescent lightbulbs to be turned on-and-off like that over and over again 
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Alex Park

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While you have the unit opened to disable the speaker, you can put a small piece of black tape / duct tape  over the 4 LEDs in the center of the board.
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Mark Passarelli

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While this is a useful feature in theory the application is redundant.  The beam that senses if someone is in the way will guard against harm.  If it beeped a few times to alarm someone that it's going to close, that would be fine but it sounds constantly for 15+ seconds and is extremely annoying.  I am disabled so I use the iPhone app to open and close the doors when I have workers coming to do something in the garage and it's just not needed for that long a period of time.  A simple two beeps, pause, two beeps would be sufficient because anyone within earshot of the audible alarm, within sight of the door, in the garage, etc would SEE the door closing.  I would be advisable with an updated firmware to give the end-user the option to either choose a short series of tones or a continuous alarm.
(Edited)
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MyQ Community Manager

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Hi Mark,

I agree that the flashing lights and alarms sounds can be quite intense. Unfortunately in this case, no changes can be made to our firmware. Chamberlain's smart home products are required by law to include these safety alarm signals because of the unattended operation feature enabled by our app. Specific legal details regarding that law are provided below. 

(c) Alarm signal.
  1. The operator system shall provide an audible and visual alarm signal.
  2. The alarm shall signal for a minimum of 5 seconds before any unattended closing door movement.
  3. The audible signal shall be heard within the confines of a garage. The audio alarm signals for the alarm specified in paragraph (c)(1) of this section shall be generated by devices such as bells, horns, sirens, or buzzers. The signal shall have a frequency in the range of 700 to 3400 Hz, either a cycle of the sound level pulsations of 4 to 5 per second or one continuous tone, a sound level at least 45 dB 10 ft (305 cm) in front of the device over the voltage range of operation.
  4. The visual alarm signal described in paragraph (c)(1) of this section shall be visible within the confines of a garage using a flashing light of at least 40 watt incandescent or 360 lumens.
For a more comprehensive look at what the law requires, please visit: https://www.law.cornell.edu/cfr/text/16/1211.14?qt-ecfrmaster=1#qt-ecfrmaster
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Quentin Cotillard

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Well this is dumb. Why would the garage make no noise when the door is closed by a standard button and this horrible noise when closing with the app. Will be returning this product.
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JBDragon

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You can do like some of done and open the unit up and disable the speaker any number of ways.  Then No More Sound!!!  While they have to follow the rules, you can do with the product as you want. Liability is then on YOU, not them.  If anything happens to someone, however unlikely that is, you would be the one sued.  So keep that in mind.  Opening the thing up and disabling the speaker can't be all that hard to do.  Make sure you do it with it unplugged.
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Nate Molloy

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If the law requires 5 seconds why does the door beep continuously for 20 seconds?
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Nick Lechnowskyj

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This is just unacceptable. The beep is so loud that the neighbors across the street at first were complaining that they thought some sort of fire alarm was going off, and now are just completely annoyed by it. The door has the obstruction sensors so the beep really isn't necessary. Regardless, the beep should not stay on so freaking long. Maybe a few beeps before it closes and then that's it. I'm going to be taking apart the device to remove the speaker.
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Gabriela Radley

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I agree 100%, the beeping sound is way to loud and long. It ruins the comfort of having this device. All users here seem in agreement. Wish the manufacturer updates the app/device and corrects this flaw. Thx
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MyQ Community Manager

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Nick, the beeping is a safety feature required by law, and reducing the volume is not an option. I hope this information helps. Lauren
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Nick Lechnowskyj

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Considering that the remote that comes with the system doesn't require this means that the manufacturer didn't interpret the law correctly. If I'm 10 feet from the door there should be an exception. If you have to sell me another $100 device to detect distance fine, I'll gladly pay it. I could really care less about opening the door from across town. I don't want to have to carry around 30 remotes like I do for my TV. Having it all on my smart phone is convenient as well as the ability to use voice commands. All in all you guys simply got lazy.

In its current form the smart phone feature is sloppy and gimmicky. It's totally unusable, and you should be embarrassed that you are personally associated with it.
(Edited)
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Daniel Ivanov

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yeah but duration is an option, everything has an option wtf kind of company response is "not an option"??
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David Lusardi

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I just set it up. Looks like I won't be using this feature!! Very DUMB!! It's no different than using the remote that came with the system. Thumbs down to this feature.
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Doug DeKreek

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Yep, I agree... it's obnoxious. Will use it as little as possible.
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JBDragon

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It is different!!!. The normal remote only works a short distance. Using the app or Siri can be done anywhere in the world with a internet connection. As in out of site. It's a required safety feature. I don't think it's such a big deal. Used to it by now. Their are ways to modify to at least disable the beeping. It is suppose to be annoying. It's doing its job that way.
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Daniel Ivanov

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and waking up everyone in my house
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Jeremy Conder

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it can be required by law, but should be couple volume settings to lower it, i can hear it up stairs. 
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Nick Lechnowskyj

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The person who made this law probably made it for a door to an aircraft carrier that has the power to crush a military tank, not a garage door that will stop closing if it feels a cat brush against it.
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MyQ Community Manager

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Jeremy, we understand the suggestion but that's not currently an option we're permitted to provide. Lauren
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Harold Pierre

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I thought I did something wrong until I found this thread.  Completely stupid.  Why would I upgrade my garage door to a quieter belt driven one and have this screeching alarm.  Someone should have given buyers a warning before purchasing or an options for using a low frequency bells.
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Tom Barry

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If I read the law correctly, the garage door opener must flash and use an audible sound for “5 seconds before any unattended closing door movement”. It does not say it has to beep the whole time the door is closing. Unless that is what paragraph c(3) is stating.
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James

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Agreed, if the beeping was for 5 seconds before the door closed it wouldn't be as much of an issue, in my mind, but the beeping sounds for 10-15 seconds before the door starts closing, then the entire time the door is closing, then a good 5 seconds after the door is closed, probably close to 30 seconds all total.  I mean are you concerned that someone is going to walk into the door after it's closed?  Have the thing beep for 5 seconds before the door starts closing and maybe another 5 seconds for good measure and then stop.  as I read the law that would fullfill the requirements and be far less frustrating (annoying).

I understand the need to comply with the law and the desire to go even further for good measure but this seems to be a bit overboard.   
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Marcos Perez

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I love the device and the app, however that loud beeping noise is tramatizing. I understand the law standards and do respect the safety concerns, but the loud beeping alarm is to long.

Mark
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grapesmc

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This is absurd.  Everything connects over IP these days. This is the dumbest thing I have ever heard. It's so much louder than my old crappy garage door. They shouldn't be able to call it "quiet" or "whisper". I am so disappointed with this product in so many ways, and I've only had it for a day. So far it LiftMaster / Chamberlain has been a 100% fail in all ways possible.
(Edited)
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JBDragon

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Use the normal remote and there's no beeping.  Because the range is limited.   Using the app, or voice, the range is UNLIMITED.    I can be at work and open and close my garage door.   That's the point.  They don't want you closing the garage door on someone without a warning when you could be anywhere.  

That's a safety thing that they are required to do by LAW!!!  
(c) Alarm signal.
  1. The operator system shall provide an audible and visual alarm signal.
  2. The alarm shall signal for a minimum of 5 seconds before any unattended closing door movement.
  3. The audible signal shall be heard within the confines of a garage. The audio alarm signals for the alarm specified in paragraph (c)(1) of this section shall be generated by devices such as bells, horns, sirens, or buzzers. The signal shall have a frequency in the range of 700 to 3400 Hz, either a cycle of the sound level pulsations of 4 to 5 per second or one continuous tone, a sound level at least 45 dB 10 ft (305 cm) in front of the device over the voltage range of operation.
  4. The visual alarm signal described in paragraph (c)(1) of this section shall be visible within the confines of a garage using a flashing light of at least 40 watt incandescent or 360 lumens.

I get it.  It's kind of pointless.  There are the sensors at the door.  Personally, It doesn't bother me.  It does only last like 5 seconds.  Only does it on closing if you use the app or voice.  Again, it's not that hard to disable the beeping.   But YOU would have to do it.  

The simple fact is that they ALL do it!!!  Doesn't matter who you buy from, because it's the LAW!!!  Normal remotes, none of them beep.  Going over the Internet, they ALL Beep and flash the lights!!!  

Your old Garage door didn't open by an App over the Internet and so it didn't beep.  Though you could have gotten a box to allow an old opener to work with an app, but that Box would beep and flash a light.  I know as I had that before replacing my old garage door opener.

Easy enough to locate the Speaker and disable it!!!  But at that point, all liability is on YOU.  

For a more comprehensive look at what the law requires, please visit: https://www.law.cornell.edu/cfr/text/16/1211.14?qt-ecfrmaster=1#qt-ecfrmaster
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Daniel Ivanov

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If the old garage door did use an app, I guarantee it wouldn't beep
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Tripp Knightly

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I wonder if somebody could make an internet connected garage door remote. Then your kludge is use the MyQ app to alert you and use the remote app to fire the net-connected remote behaving like a local remote.. This would be a product only available on eBay, probably. And have terribly written directions.

EDIT: just make one yourself with this life Hack? https://lifehacker.com/build-a-smartp...
(Edited)
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Tripp Knightly

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Actually, I just inserted some cotton in the speaker such as described in this blog post: http://www.paulstravelpictures.com/Li...

I know the OP asked about disabling, but this dramatically reduced the volume level to acceptable unless you need no beep at all. I’m surprised it worked as well as it did.
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Lisa Root

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This is crazy! I don’t want to wake my family up during the crazy hours I’m working. What about people with stalkers?! Yep... alert them that whoever is going to come out. Great alarm system to let people know when to come rob your house too. The “law” is to announce to the world when you are not home and to wake everyone else?
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JBDragon

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It only beeps when using the app to close the door.   Because you can do that anywhere you're at.  For example, be at work and then just closing the door onto someone.   This is the LAW.  They are forced to do this.  All Garage door openers that you can use an app to close the door will beep and flash before closing the door.  

Personally, I think it's dumb.  If someone is standing under the door, the sensors on the side of the door would be enough to stop it.  The door doesn't go down super fast where you couldn't get out of the way anyway.  So I get it.    

It doesn't beep when opening.  It doesn't beep if you use the normal remote as that'll only work in range of the door where you can generally see anyway.  I really don't think it's all that loud.  But as I've said to others,  If you want to not have it.  It wouldn't be hard to open the unit up, find the little speaker and destroy it.   It'll never beep again.  It'll flash with the short delay before closing. That's good enough.   What you do to it after your own it is on you.  It's not hard to disable a little speaker. 

You have huge issues if you think that little beep will wake everyone up around you and go robbing you and get the stalker's attention.  That seems silly.  Again, no beep opening the door, so you're already in your car with locked doors.   Why rob you after you leave from a beep and not before the beep.  No one still home after you leave?  These mystery people know this?  I think overall it's just silly.  Argument.   I get the beep if you're bedroom happens to be over the garage and you may hear that.  Otherwise, in general, it's not a big issue.  If it is for you, disable it.  Problem solved.  But the company has to keep on doing it because it's required for them to do so.

https://www.federalregister.gov/documents/2016/04/07/2016-07552/safety-standard-for-automatic-reside...


Unattended Operation of GDOs. UL added requirements for unattended operation of GDOs, which is permitted if additional safety features are provided. The final rule includes these requirements (new § 1211.14). Under UL's revised provisions, unattended operation is allowable only if proper installation instructions and markings are provided. Unattended GDOs must require one or more intentional actions to function and must require an audible and visual alarm that must signal for 5 seconds before door movement. Unattended operation is not permitted on one-piece or swinging garage doors. The word “bulb” is changed to “light” to address newer technologies that may use LEDs that may not be considered “bulbs” and clarifies that the visual or audio alarm during unattended operation does not require monitoring.

(If you didn't figure it out, GDO's means Garage Door Openers)
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Daniel Ivanov

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anyway to get rid of the flashing? it ruined a couple incandescent lightbulbs for me already.
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anny smith

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 The internal server error 500 is one of the many general status codes that appear at the time of browsing a website.
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Greg

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This is complete and utter bull. I just moved and at my previous house I had an opener that worked anywhere, worked with Amazon echo, and made NO NOISE OR FLASHING F'ING LIGHTS when it closed. You are pasting Corp garbage and lying to people. Oh the other opener also works with IFTTT with no additional charge. I had no idea this opener would do this shit or I never would have purchased it. Not to fear, I fill be giving you back your trash and purchasing the same one I had at my last house.
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JBDragon

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All garage door openers Flash and Beep when you use an app or Voice control because they can be done remotely.  As in you can be at work or blocks away.  But it's out of site.    It's part of the rules they all have to follow.  If you use the Normal RF remotes or the wall button, you don't have the flashing and beeping because range is limited.

I don't know what brand/model opener you had before that didn't beep and flash when using an app or voice control.  Personally, I don't think it's a big deal.  I also use SIRI, and no need for IFTTT, and so zero cost.   I'm not sure how Amazon Echo is much of any good.  Does it work in the car or walking home, etc.   Do you have your Window Open so you can yell at your Echo?  I just lift my wrist and say "Hey Siri, Open garage" and BAM it opens.  Newer Apple Watches I think you don't even have to say Hey Siri anymore.   Lift wrist and go Open Garage, and BAM.  

I don't know what to say.  I don't know what you last Opener was. But good luck with that.  On the other hand, it wouldn't be too hard to disable a speaker so it no longer beeps.  Just get to the speaker on the circuit board and any number of ways to disable it.  But then its modified and any safety thing is now on you.  I don't think it's an issue but for them to be UL compliant.  You can read about it here at the Federal Register. "Safety Standard for Automatic Residential Garage Door Operators"

https://www.federalregister.gov/documents/2016/04/07/2016-07552/safety-standard-for-automatic-reside...

So it's this part of it.  GDO=Garage Door Opener.

Unattended Operation of GDOs. UL added requirements for unattended operation of GDOs, which is permitted if additional safety features are provided. The final rule includes these requirements (new § 1211.14). Under UL's revised provisions, unattended operation is allowable only if proper installation instructions and markings are provided. Unattended GDOs must require one or more intentional actions to function and must require an audible and visual alarm that must signal for 5 seconds before door movement. Unattended operation is not permitted on one-piece or swinging garage doors. The word “bulb” is changed to “light” to address newer technologies that may use LEDs that may not be considered “bulbs” and clarifies that the visual or audio alarm during unattended operation does not require monitoring.




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Greg

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You are wrong! Clearly you like being told what you can and cannot do with someone you paid for. Also do you speak English, "I'm not sure how Amazon Echo is much of any good. "? Take your Apple phone, watch, ect.. and get back in your little restricted box, the aults are talking. To anyone with a brain, look elsewhere. There are many options that realize lights and sound are not needed to get out of the way of a moving door. They also have more functionality, no sneaky monthly charge, and work with the two best smart home eco systems. Good luck out there, evolution is slow!
(Edited)
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JBDragon

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Wow, are you a a$$. I gave you the UL listed rules. I also said it’s a little dumb with the flashing lights and beeping. But they, Chamberlian and everyone making openers have to do what UL wants to see the product. The only one acting like a child is you. What are you, like a 6 year old? Clearly you’re no adult. You’re a snotty little brat that needs a spanking.
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Greg

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Nope wrong again. You said, "Personally, I don't think it's a big deal" . I guess you can't remember what you said, speak English, or read. I have already returned this garbage opener and I have one that I can open and close anywhere without noise. So explain how they're doing it? Never mind you like to be told what to do things you own so you don't have a clue.
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Daniel Ivanov

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what's the model?
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JBDragon

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So Greg is still a Ahole.  He doesn't list what Opener he got that doesn't make the noise or flash the lights.   I give you a direct link to the UL listing for the rules they have to follow.  Yet you want to keep ignoring that FACT!  Come on, what is the Brand and Model of Opener that you got that doesn't flash and make noise?  Others around here want to know.

Again, it only does it when it's closing and you use the APP to close the door.  This is considered a Remote Closing as you can close the door anywhere in the world with Internet access.  So long as you use the normal RF Remote, Inside garage wall mount or the outside wall mount, there is no flashing or noise.  It's ONLY the app.  By the way, garage door openers are only made by a few companies but under different names.   But I as others here want to know what brank YOU FOUND that doesn't do it and is breaking UL certification rules.   

Clearly, you are the one acting like a child.  You have zero facts while I gave you FACTS.  You don't list the brand and model of opener you got that doesn't do it.  Because they don't exist except for ones that can't be controlled by an app.

You really are a clueless moron.  Why are you still here?  You have lost the argument.  You are looking foolish now.  I'm glad you returned the opener.  I'm sure you ended up getting some other made by the same company.  No one knows as you haven't listed the brand and model number yet.  We are waiting.
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Greg

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Sounds good fool. I will upload a link to a video showing exactly what I explained. As I said I moved and I haven't set it up yet. And personally I don't want you to know what it is, just that it does exist and I have it.