I attempted to install a MyQ Home Bridge and merge settings, only for it to fail. I then had to reset both the Home Bridge and the "old" existing MyQ Garage Controller. In walking through the setup of my Garage Controller I get to the part that asks if I have a sensor ... when I select "Yes" it gives me a "Sensor Error" that I cannot seem to clear. The battery in this sensor was replaced one month ago and the yellow light does clearly show.
If I attempt to setup the Garage Controller by selecting that I do not have a sensor it is then unable to detect my Genie garage unit (this is the same unit that I have used all along, with MyQ, without issue).
I have attempted several hard resets on the MyQ Garage Controller (holding the settings button until the blue light blinks, then holding the settings button until it makes an audible beep and continues to blink). Even after all of these hard resets, it never seems to actually unpair with the door sensor ... even without any setup, pressing the test button on the door sensor results in a 'beep' response from the Garage Controller.
I question if the Garage Controller is truly resetting because the door sensor never seems to actually unpair. Could this be researched, unparied, and reset on the back end?
If I attempt to setup the Garage Controller by selecting that I do not have a sensor it is then unable to detect my Genie garage unit (this is the same unit that I have used all along, with MyQ, without issue).
I have attempted several hard resets on the MyQ Garage Controller (holding the settings button until the blue light blinks, then holding the settings button until it makes an audible beep and continues to blink). Even after all of these hard resets, it never seems to actually unpair with the door sensor ... even without any setup, pressing the test button on the door sensor results in a 'beep' response from the Garage Controller.
I question if the Garage Controller is truly resetting because the door sensor never seems to actually unpair. Could this be researched, unparied, and reset on the back end?